Best for
Best for small teams that want a CRM, email marketing and a helpdesk on one contact database rather than three separate subscriptions.
- Freelancers
- Small and mid-sized
CRM Comparison
EngageBay vs. HubSpot
At a glance
At a glance
Best for
Best for growing sales and marketing teams that want to start on a free CRM and scale into automation, forecasting and a large app ecosystem.
- Freelancers
- Small and mid-sized
- Enterprise
Cataleo does not name a winner. Both statements come from the vendors themselves.
Full Comparison
| Criterion | EngageBay | HubSpot |
|---|---|---|
| Starting price | Free plan; Basic from $14.99 / user / month Monthly billing. Yearly billing takes Basic to $13.79 and biennial billing to $12.74 per user per month. Growth is $64.99 and Pro $119.99 per user per month on monthly billing. Plans meter contacts and email volume, not just features. | lower value Free plan for 2 users; paid from $7 / seat / month Sales Hub Starter at $7 per seat/month billed annually ($20 billed monthly). Professional is $90 and Enterprise starts at $150 per seat/month, each with a one-time onboarding fee ($1,500 and $3,500). Prices are in US dollars. |
| Free trial | Free plan for up to 15 team members, 250 contacts and 1,000 branded emails, no credit card required | Free CRM plan for up to 2 users and 1,000 contacts, no expiry and no credit card required |
| Users | Not stated | 299,000 customers |
| API | Yes, a developer API plus direct connectors and Zapier | Yes, public API and a marketplace of more than 2,000 integrations |
| Hosting | Cloud (SaaS) | Cloud (SaaS) |
| Made in | Not stated | Boston, Massachusetts, USA |
| Contacts and companies | Yes, a shared contact database across all three bays, with interaction logging | Yes, contact and company records with full communication history and activity logging, up to 1,000 contacts on the free plan |
| Deal pipeline | Yes, deal management and sales pipeline tracking on every plan, including the free one | Yes, customizable deal pipelines to store, track, manage and report on opportunities |
| Email and calendar | Yes, email sync plus an integrated calendar and appointment scheduling that avoids double bookings | Yes, email tracking, a meeting scheduler and calendar sync |
| Workflow automation | Email sequences on every plan; marketing automation arrives with Growth at ten workflows of fifteen nodes each, and Pro raises that to fifty nodes | Yes, workflow automation and task tracking, with the Breeze AI assistant on paid plans |
| Reporting and forecasting | Reporting on the paid plans, with custom reporting on Pro | Yes, reporting dashboards with pipeline visualization and sales forecasting |
| Integrations and API | Yes, a developer API, direct connectors and Zapier, covering more than 250 tools | Yes, public API and a marketplace of more than 2,000 integrations |
| AI features | Yes | Yes |
| Deployment | Cloud (SaaS), Browser-based | Cloud (SaaS), Browser-based |
| Support | Not stated | Email helpdesk, Phone, Chat, Community forum |
| Onboarding | Not stated | Documentation and knowledge base, Video tutorials, Guided onboarding |
| Company size | Freelancers, Small and mid-sized | more entries Freelancers, Small and mid-sized, Enterprise |
| Integrations | Zapier, SendGrid, Shopify | more entries Gmail, Outlook, Google Calendar, Slack, Microsoft Teams, Zoom, Salesforce, WordPress, Zapier |
Add a tool
Adds a column to the table, from the tools in this category.
Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.
The short version
Key Differences
- Starting price EngageBay Free plan; Basic from $14.99 / user / month HubSpot Free plan for 2 users; paid from $7 / seat / month
- Free trial EngageBay Free plan for up to 15 team members, 250 contacts and 1,000 branded emails, no credit card required HubSpot Free CRM plan for up to 2 users and 1,000 contacts, no expiry and no credit card required
- Company size EngageBay Freelancers, Small and mid-sized HubSpot Freelancers, Small and mid-sized, Enterprise
- API EngageBay Yes, a developer API plus direct connectors and Zapier HubSpot Yes, public API and a marketplace of more than 2,000 integrations
- Contacts and companies EngageBay Yes, a shared contact database across all three bays, with interaction logging HubSpot Yes, contact and company records with full communication history and activity logging, up to 1,000 contacts on the free plan
Every line is one datapoint from the table above, picked automatically. Nothing here is written text.
The trade-offs
Strengths and Limitations
EngageBay
Strengths
- The free plan covers up to 15 team members, not one or two
- CRM, marketing and helpdesk sit on one contact database on every plan
- Deal pipelines are already in the free plan
- Biennial billing takes fifteen percent off
- Developer API, direct connectors and Zapier across more than 250 tools
Limitations
- Plans meter contacts and email volume, so a large list can force an upgrade before any feature does
- Marketing automation needs the Growth plan, which is more than four times the price of Basic
- Custom reporting and SSO are reserved for Pro
- The free plan is limited to 250 contacts and one landing page
- Each bay is thinner than a dedicated CRM, email or helpdesk product
HubSpot
Strengths
- Free CRM for up to 2 users with contact management, deals and email tracking
- Scales from free tools to a full sales, marketing and service platform
- Marketplace of more than 2,000 integrations plus a public API
- Breeze AI assistant on paid plans
Limitations
- Professional and Enterprise carry one-time onboarding fees ($1,500 and $3,500)
- Costs rise quickly as you add seats and hubs
Plans
Pricing
EngageBay
- Free $0 Up to 15 team members, 250 contacts, 1,000 branded emails, one landing page and two email sequences, with CRM, helpdesk and live chat.
- Basic $14.99 Per user per month on monthly billing, $13.79 yearly and $12.74 biennially. 500 contacts, 3,000 branded emails, ten landing pages, SMS marketing and integrations.
- Growth $64.99 Per user per month on monthly billing, $59.79 yearly and $55.24 biennially. 5,000 contacts, 25,000 branded emails, marketing automation with ten workflows and A/B testing.
- Pro $119.99 Per user per month on monthly billing, $110.39 yearly and $101.99 biennially. 50,000 contacts, unlimited landing pages and forms, workflows of up to fifty nodes, custom reporting, SSO and a dedicated account manager.
HubSpot
- Free Tools $0 Free for up to 2 users and 1,000 contacts, no credit card required.
- Starter $7 Sales Hub Starter, per seat/month billed annually ($20 billed monthly).
- Professional $90 Per seat/month billed annually ($100 monthly), plus a one-time $1,500 onboarding fee.
- Enterprise $150 Starting price, per seat/month, plus a one-time $3,500 onboarding fee.
What users say
Review Scores · opens after launch
EngageBay
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
HubSpot
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
Where this comes from
Where this comes from
EngageBay https://www.engagebay.com · checked against the official source on 2026-09-10
HubSpot https://www.hubspot.com · checked against the official source on 2026-08-19
This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.