Best for
Best for teams that want to model their own records in a CRM and choose between a managed cloud and their own server.
- Small and mid-sized
- Enterprise
CRM Comparison
EspoCRM vs. SuperOffice
At a glance
At a glance
Best for
Best for European B2B teams that want sales, marketing and service on one record with data kept in Europe.
- Small and mid-sized
- Enterprise
Cataleo does not name a winner. Both statements come from the vendors themselves.
Full Comparison
| Criterion | EspoCRM | SuperOffice |
|---|---|---|
| Starting price | Free (self-hosted); cloud from $15 / user / month Cloud Basic is $15 per user and month with a minimum of three users, Enterprise $25 from five users, Ultimate $69 from ten users. The self-hosted edition is free, but official extensions are bought separately. | From €45 / user / month Annual billing. Starter is capped at five users; Core is €65, Growth €95, Plus €130 and Super €160 per user per month. Everyone in the organisation must be on the same plan. |
| Free trial | 30-day trial on the cloud; the self-hosted edition is a free download | Not stated |
| API | Yes, a REST API, plus official integrations for Google, Outlook, MailChimp, Zoom, Stripe and VoIP systems | Yes, API access from the Core plan upward, plus an app store and a Zapier connection |
| Hosting | Cloud in United States or German data centres, or self-hosted on your own server | Cloud (SaaS), with European data residency |
| Made in | Not stated | Norway |
| Contacts and companies | Yes, Contacts, Accounts and Leads, with custom entities, fields, layouts and relationships built in the admin interface | Yes, contacts, companies, history and linked notes on every plan |
| Deal pipeline | Yes, Opportunities moving through a sales pipeline, fed by Leads; the Sales Pack extension adds products, quotations, purchases and inventory | Yes, deal and opportunity tracking on every plan, from Starter upward |
| Email and calendar | Yes, email sync that files mail against the matching record, templates and mass campaigns, plus a calendar for meetings, calls and tasks with working hours; Google and Outlook extensions sync calendar and contacts | Inbox access on every plan; Outlook 365, a Gmail link and calendar sync from the Core plan upward |
| Workflow automation | Yes, Workflows for rule-based automation and Business Process Management for visual processes, both in the Advanced Pack, plus dynamic logic that changes fields by condition | Email campaigns, web forms and automated flows from Core; sales workflows and the visual flow builder from Growth upward |
| Reporting and forecasting | Yes, Reports in the Advanced Pack extension, included in all cloud plans | Up to three standard dashboards on Starter, unlimited from Core, and custom dashboards from Growth upward |
| Integrations and API | Yes, a REST API, with official extensions for Google, Outlook, MailChimp, Zoom, Stripe and VoIP systems such as 3CX, Twilio and Asterisk | Yes, API access from the Core plan upward, plus an app store and a Zapier connection covering more than 1,000 apps |
| AI features | Yes | Yes |
| Deployment | more entries Cloud (SaaS), Browser-based, On-premise | Cloud (SaaS), Browser-based |
| Support | more entries Email helpdesk, Community forum | Email helpdesk |
| Onboarding | Documentation and knowledge base | Documentation and knowledge base |
| Company size | Small and mid-sized, Enterprise | Small and mid-sized, Enterprise |
| Integrations | more entries Google, Microsoft Outlook, MailChimp, Zoom, Stripe, Twilio, 3CX, Asterisk | Slack, Trello, Zapier, Microsoft SharePoint, Visma Business |
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Adds a column to the table, from the tools in this category.
Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.
The short version
Key Differences
- Starting price EspoCRM Free (self-hosted); cloud from $15 / user / month SuperOffice From €45 / user / month
- Deployment EspoCRM Cloud (SaaS), Browser-based, On-premise SuperOffice Cloud (SaaS), Browser-based
- Hosting EspoCRM Cloud in United States or German data centres, or self-hosted on your own server SuperOffice Cloud (SaaS), with European data residency
- Support EspoCRM Email helpdesk, Community forum SuperOffice Email helpdesk
- API EspoCRM Yes, a REST API, plus official integrations for Google, Outlook, MailChimp, Zoom, Stripe and VoIP systems SuperOffice Yes, API access from the Core plan upward, plus an app store and a Zapier connection
Every line is one datapoint from the table above, picked automatically. Nothing here is written text.
The trade-offs
Strengths and Limitations
EspoCRM
Strengths
- Open source under AGPLv3, free to self-host, with no per-user licence fee
- Custom entities, fields, layouts and relationships are configured in the admin interface, not in code
- Cloud plans state that all official extensions are included, including the Advanced and Sales Packs
- Choice of United States or German data centres, the latter for EU data residency
- Runs equally as a managed cloud service or on your own server
Limitations
- Reporting, workflows and business process management are extensions rather than core features
- Self-hosted installations buy those extensions separately
- Cloud plans carry user minimums of three, five and ten, so the entry price is not the entry bill
- Support runs 12 hours a day on weekdays only
SuperOffice
Strengths
- European data residency and GDPR tooling included on every plan
- Sales, marketing and service run on one customer record
- Contacts, companies and deal tracking are already in the entry plan
- Five plans, so the suite scales without a jump to an enterprise quote
Limitations
- The Starter plan leaves out the API, the Outlook and calendar sync and the mobile app
- Starter is capped at five users
- Everyone in the organisation has to sit on the same plan, so one team's needs set the price for all
- Cloud only, with no on-premise option
- Workflow automation and custom dashboards need the Growth plan or above
Plans
Pricing
EspoCRM
- Self-hosted Free Open source under AGPLv3. Official extensions are bought separately.
- Basic $15 Per user and month, minimum three users. 3 GB file storage per user and 100,000 records.
- Enterprise $25 Per user and month, minimum five users. 10 GB file storage per user and 10,000,000 records.
- Ultimate $69 Per user and month, minimum ten users. 400 GB total file storage and unlimited records.
SuperOffice
- Starter €45 Per user per month on annual billing. Up to five users, with contact and company management, deal tracking, service requests and up to three standard dashboards.
- Core €65 Per user per month on annual billing. Adds Outlook 365 and Gmail links, calendar sync, mobile CRM, API access, email campaigns, web forms and unlimited dashboards.
- Growth €95 Per user per month on annual billing. Adds sales targets, the visual flow builder, custom dashboards and advanced reporting.
- Plus €130 Per user per month on annual billing. Adds marketing automation, contract management and the Workspace Assist.
- Super €160 Per user per month on annual billing. Adds AI agent orchestration, predictive sales insights and enterprise integrations.
What users say
Review Scores · opens after launch
EspoCRM
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
SuperOffice
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
Where this comes from
Where this comes from
EspoCRM https://www.espocrm.com · checked against the official source on 2026-09-14
SuperOffice https://www.superoffice.com · checked against the official source on 2026-09-10
This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.