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CRM Comparison

SuperOffice vs. Zendesk Sell

At a glance

At a glance

SuperOffice

Best for

Best for European B2B teams that want sales, marketing and service on one record with data kept in Europe.

  • Small and mid-sized
  • Enterprise

Zendesk Sell

Best for

Best for sales teams at companies already running Zendesk for support, who want the deal pipeline and the ticket history against one customer record.

  • Small and mid-sized
  • Enterprise

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion SuperOffice Zendesk Sell
Starting price From €45 / user / month Annual billing. Starter is capped at five users; Core is €65, Growth €95, Plus €130 and Super €160 per user per month. Everyone in the organisation must be on the same plan. Sell Team $19 / month Zendesk lists Sell Growth at 55, Sell Professional at 115 and Sell Enterprise at 169 US dollars per month on the same page.
API Yes, API access from the Core plan upward, plus an app store and a Zapier connection Yes, an open API with one-click Marketplace apps and a native Zendesk Support integration
Hosting Cloud (SaaS), with European data residency Cloud (SaaS)
Made in Norway Not stated
Contacts and companies Yes, contacts, companies, history and linked notes on every plan Yes, leads, contacts and account information in one platform, with smart lists for real-time segmentation and custom objects through Zendesk Sunshine
Deal pipeline Yes, deal and opportunity tracking on every plan, from Starter upward Yes, deal management with pipeline analysis that identifies bottlenecks at each stage
Email and calendar Inbox access on every plan; Outlook 365, a Gmail link and calendar sync from the Core plan upward Yes, existing email syncs into Sell with alerts, templates and automatic tracking, plus email and task sequences; appointments are tracked in activity reporting
Workflow automation Email campaigns, web forms and automated flows from Core; sales workflows and the visual flow builder from Growth upward Yes, sales triggers for workflow automation, automated email and task sequences, a Task Player for routine activities and a power dialer for call lists
Reporting and forecasting Up to three standard dashboards on Starter, unlimited from Core, and custom dashboards from Growth upward Yes, pipeline analysis, forecasting for deal volume and revenue growth, activity reporting on calls, email outcomes and appointments, and drag-and-drop custom dashboards
Integrations and API Yes, API access from the Core plan upward, plus an app store and a Zapier connection covering more than 1,000 apps Yes, an open API plus one-click Marketplace integrations and a native Zendesk Support integration
AI features stated Yes No
Deployment Cloud (SaaS), Browser-based Cloud (SaaS), Browser-based
Support Email helpdesk Not stated
Onboarding Documentation and knowledge base Not stated
Company size Small and mid-sized, Enterprise Small and mid-sized, Enterprise
Integrations more entries Slack, Trello, Zapier, Microsoft SharePoint, Visma Business Zendesk Support, Zendesk Sunshine

Compare more tools

Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Starting price SuperOffice From €45 / user / month Zendesk Sell Sell Team $19 / month
  • Hosting SuperOffice Cloud (SaaS), with European data residency Zendesk Sell Cloud (SaaS)
  • AI features SuperOffice Yes Zendesk Sell No
  • API SuperOffice Yes, API access from the Core plan upward, plus an app store and a Zapier connection Zendesk Sell Yes, an open API with one-click Marketplace apps and a native Zendesk Support integration
  • Contacts and companies SuperOffice Yes, contacts, companies, history and linked notes on every plan Zendesk Sell Yes, leads, contacts and account information in one platform, with smart lists for real-time segmentation and custom objects through Zendesk Sunshine

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

SuperOffice

Strengths

  • European data residency and GDPR tooling included on every plan
  • Sales, marketing and service run on one customer record
  • Contacts, companies and deal tracking are already in the entry plan
  • Five plans, so the suite scales without a jump to an enterprise quote

Limitations

  • The Starter plan leaves out the API, the Outlook and calendar sync and the mobile app
  • Starter is capped at five users
  • Everyone in the organisation has to sit on the same plan, so one team's needs set the price for all
  • Cloud only, with no on-premise option
  • Workflow automation and custom dashboards need the Growth plan or above

Zendesk Sell

Strengths

  • Shares a customer record with Zendesk Support, so sales and service see the same history
  • Sales engagement built in: sequences, Task Player, power dialer and bulk outreach
  • Pipeline analysis and forecasting with drag-and-drop custom dashboards
  • Mobile apps for iOS and Android with full functionality plus geolocation

Limitations

  • Lead and deal scoring and advanced permissions are reserved for the upper plans
  • Most of the argument for it rests on already running Zendesk for support

Plans

Pricing

SuperOffice

  • Starter €45 Per user per month on annual billing. Up to five users, with contact and company management, deal tracking, service requests and up to three standard dashboards.
  • Core €65 Per user per month on annual billing. Adds Outlook 365 and Gmail links, calendar sync, mobile CRM, API access, email campaigns, web forms and unlimited dashboards.
  • Growth €95 Per user per month on annual billing. Adds sales targets, the visual flow builder, custom dashboards and advanced reporting.
  • Plus €130 Per user per month on annual billing. Adds marketing automation, contract management and the Workspace Assist.
  • Super €160 Per user per month on annual billing. Adds AI agent orchestration, predictive sales insights and enterprise integrations.
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Zendesk Sell

  • Sell Team $19 Per month. Entry plan for organising leads, contacts and deals.
  • Sell Growth $55 Per month. Adds advanced forecasting and analytics.
  • Sell Professional $115 Per month. Adds task automation, lead and deal scoring and advanced permissions.
  • Sell Enterprise $169 Per month. Adds multi-department support and enterprise features.
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What users say

Review Scores · opens after launch

SuperOffice

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.

Zendesk Sell

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.

Where this comes from

Where this comes from

SuperOffice https://www.superoffice.com · checked against the official source on 2026-09-10

Zendesk Sell https://www.zendesk.com/sell/ · checked against the official source on 2026-09-11

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.