Fathom

Overview

Fathom is an AI notetaker for Zoom, Google Meet and Microsoft Teams calls. It captures a meeting either with a bot in the call or bot-free from the desktop app, a beta option on Mac, then produces a transcript and an automated summary. Paid plans add advanced summaries drawn from over fifteen expert templates including BANT and Sandler, AI action items, follow-up emails and a conversational assistant that answers questions about a single call or across the whole account. Team plans bring shared folders, playlists of clips, comments and keyword alerts; the Business plan adds CRM field sync, a deal view and AI coaching scorecards. Transcripts are available in 38 languages, and summaries are translated automatically when a call is detected in Spanish, Portuguese, German, French, Italian or Dutch. A public REST API with webhooks, OAuth apps and TypeScript and Python SDKs sits alongside an MCP server with official Claude and ChatGPT connectors. The free plan carries unlimited recordings and transcriptions.

Best for sales and customer-facing teams who want every call recorded and summarised on a free plan, and the follow-up written back into the CRM once it is worth paying for.

The pull here is the free plan, which is unusually generous for this category and enough on its own for a freelancer or a small team who just want calls written up. Paying is about what happens after the meeting rather than the note itself: the jump to Business buys CRM writeback and coaching metrics, which is where a sales team gets its money back and where a team that only needs transcripts would be overpaying. The language support is lopsided and worth checking against how you actually work, because a call transcribed in one of the wider set still gets its summary in the original language unless it falls in the six that are translated.

Key Facts

Features

Voice cloning

No, Fathom records, transcribes and summarises meetings and does not synthesise or clone voices

Real-time use

Yes in the new experience, which shows a live summary that updates as the meeting runs; in the previous experience summaries and transcripts are generated once the recording has been processed

Languages

Transcripts in 38 languages; summaries are automatically translated when a call is detected in Spanish, Portuguese, German, French, Italian or Dutch, and can be switched between those six from a drop-down

Speech-to-speech and dubbing

No speech-to-speech or dubbing; the translation covers written summaries only

Editing and controls

Chronological and enhanced summaries, advanced summaries from over fifteen templates including BANT and Sandler, AI action items and follow-up emails, clips and playlists, Ask Fathom chat over a single call or the whole account, keyword and AI search alerts, custom summary templates and a custom bot name

Consent and trust

A choice of bot or bot-free capture, a custom bot name and the option to disable the in-meeting banner on paid plans; Enterprise adds SSO, Okta SCIM provisioning, organisation-wide security controls, custom data retention policies and a signed HIPAA BAA

API

Yes, a public REST API with webhooks, OAuth apps for integrations other users can install and official TypeScript and Python SDKs, plus an MCP server with official Claude and ChatGPT connectors

Integrations

• Zoom
• Google Meet
• Microsoft Teams
• HubSpot
• Salesforce
• Slack
• Asana
• Zapier
• Make
• ChatGPT
• Claude

Deployment and Support

Deployment

• Cloud (SaaS)
• Browser-based

Support

• Email helpdesk

Onboarding

• Documentation and knowledge base
• Guided onboarding

Company size

• Freelancers
• Small and mid-sized
• Enterprise

Suitability

The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.

Pros and Cons

Pricing

• Free

  $0

  Unlimited recordings and transcriptions, bot-free or bot capture, instant AI summaries, clips, playlists and search across calls.

• Premium

  $20

  Per user per month, $16 billed annually. Adds advanced call summaries, AI action items, the conversational meeting assistant and a custom meeting bot.

• Team

  $19

  Per user per month, $15 billed annually, two-user minimum. Adds global search across calls, team playlists and collaboration with comments, folders and keyword alerts.

• Business

  $34

  Per user per month, $25 billed annually, two-user minimum. Adds CRM field sync, deal view, coaching metrics and AI scorecards and custom summaries.

• Enterprise

  Not stated

  Quoted. Adds the Launch Assist onboarding programme, organisation-wide security controls, SSO and SCIM provisioning, custom data retention and a dedicated success manager.

Best For

• Consulting
• Technology

Alternatives and Comparisons

FAQ

Does Fathom need a bot to join my meeting?

Not necessarily. Fathom offers a choice of capture types: a bot that joins the call, or bot-free capture, which the vendor lists as a beta feature on Mac. Both are available on the free plan.

Which languages does Fathom support?

Transcripts are available in 38 languages. Summaries are a narrower set: when a call is detected in Spanish, Portuguese, German, French, Italian or Dutch, Fathom translates the summary into that language automatically and sends the translated version in the post-meeting email. Summaries can also be switched between those six languages by hand.

Can I get meeting data into my own tools?

Yes. Fathom publishes a REST API for meetings, summaries, transcripts and downloads, webhooks that fire after a meeting, OAuth apps for integrations other Fathom users can install, and official TypeScript and Python SDKs. It also runs an MCP server, with official connectors for Claude and an app for ChatGPT.

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