Best for
Best for sales teams whose deals are won in WhatsApp and Instagram rather than in an email thread.
- Small and mid-sized
- Enterprise
CRM Comparison
Kommo vs. SuperOffice
At a glance
At a glance
Best for
Best for European B2B teams that want sales, marketing and service on one record with data kept in Europe.
- Small and mid-sized
- Enterprise
Cataleo does not name a winner. Both statements come from the vendors themselves.
Full Comparison
| Criterion | Kommo | SuperOffice |
|---|---|---|
| Starting price | From $25 / user / month Billed every six months. Advanced is $35 and Pro $45 per user per month on the same terms; Enterprise is quoted by the vendor. | From €45 / user / month Annual billing. Starter is capped at five users; Core is €65, Growth €95, Plus €130 and Super €160 per user per month. Everyone in the organisation must be on the same plan. |
| Free trial | 14-day trial with full access to all features and 10 GB storage, no credit card required | Not stated |
| Users | Sold per user, from small sales teams to enterprise | Not stated |
| API | Yes, an API with developer tools for custom integrations | Yes, API access from the Core plan upward, plus an app store and a Zapier connection |
| Hosting | Cloud (SaaS), with native iOS and Android apps | Cloud (SaaS), with European data residency |
| Made in | Not stated | Norway |
| Contacts and companies | Leads and contacts with a full conversation history across every connected channel, audience segmentation and lead capture | Yes, contacts, companies, history and linked notes on every plan |
| Deal pipeline | Board-style sales pipeline where leads move between stages, with AI-assisted movement and lead prioritisation | Yes, deal and opportunity tracking on every plan, from Starter upward |
| Email and calendar | Email and calendar synchronisation, plus a unified inbox covering WhatsApp, Instagram, Facebook, Telegram, TikTok and email, and automated appointment booking | Inbox access on every plan; Outlook 365, a Gmail link and calendar sync from the Core plan upward |
| Workflow automation | Salesbot, a no-code chatbot builder for repetitive work, plus an AI agent for FAQs and qualification, AI reply suggestions, conversation summaries and auto-generated follow-ups | Email campaigns, web forms and automated flows from Core; sales workflows and the visual flow builder from Growth upward |
| Reporting and forecasting | Performance analytics covering ROI, lead quality and conversion | Up to three standard dashboards on Starter, unlimited from Core, and custom dashboards from Growth upward |
| Integrations and API | Yes, API and developer tools for custom integrations, alongside the built-in messenger and email channels | Yes, API access from the Core plan upward, plus an app store and a Zapier connection covering more than 1,000 apps |
| AI features | Yes | Yes |
| Deployment | Cloud (SaaS), Browser-based | Cloud (SaaS), Browser-based |
| Support | Not stated | Email helpdesk |
| Onboarding | Documentation and knowledge base | Documentation and knowledge base |
| Company size | Small and mid-sized, Enterprise | Small and mid-sized, Enterprise |
| Integrations | WhatsApp, Instagram, Facebook, Telegram, TikTok | Slack, Trello, Zapier, Microsoft SharePoint, Visma Business |
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Adds a column to the table, from the tools in this category.
Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.
The short version
Key Differences
- Starting price Kommo From $25 / user / month SuperOffice From €45 / user / month
- Hosting Kommo Cloud (SaaS), with native iOS and Android apps SuperOffice Cloud (SaaS), with European data residency
- API Kommo Yes, an API with developer tools for custom integrations SuperOffice Yes, API access from the Core plan upward, plus an app store and a Zapier connection
- Contacts and companies Kommo Leads and contacts with a full conversation history across every connected channel, audience segmentation and lead capture SuperOffice Yes, contacts, companies, history and linked notes on every plan
- Deal pipeline Kommo Board-style sales pipeline where leads move between stages, with AI-assisted movement and lead prioritisation SuperOffice Yes, deal and opportunity tracking on every plan, from Starter upward
Every line is one datapoint from the table above, picked automatically. Nothing here is written text.
The trade-offs
Strengths and Limitations
Kommo
Strengths
- One inbox for WhatsApp, Instagram, Facebook, Telegram, TikTok and email, tied to the deal record
- Salesbot builds qualification and booking flows without code
- Trial opens every feature for 14 days without a credit card
Limitations
- The published per-seat rates assume billing every six months
- Built around messaging, so a team selling mainly by email and phone gets less out of it
SuperOffice
Strengths
- European data residency and GDPR tooling included on every plan
- Sales, marketing and service run on one customer record
- Contacts, companies and deal tracking are already in the entry plan
- Five plans, so the suite scales without a jump to an enterprise quote
Limitations
- The Starter plan leaves out the API, the Outlook and calendar sync and the mobile app
- Starter is capped at five users
- Everyone in the organisation has to sit on the same plan, so one team's needs set the price for all
- Cloud only, with no on-premise option
- Workflow automation and custom dashboards need the Growth plan or above
Plans
Pricing
Kommo
- Base $25 Per user per month, billed every six months. Core CRM with AI basics.
- Advanced $35 Per user per month, billed every six months. Adds automation tools and further AI capabilities.
- Pro $45 Per user per month, billed every six months. Adds advanced AI automation and analytics.
- Enterprise Custom Quoted by the vendor, with premium support.
SuperOffice
- Starter €45 Per user per month on annual billing. Up to five users, with contact and company management, deal tracking, service requests and up to three standard dashboards.
- Core €65 Per user per month on annual billing. Adds Outlook 365 and Gmail links, calendar sync, mobile CRM, API access, email campaigns, web forms and unlimited dashboards.
- Growth €95 Per user per month on annual billing. Adds sales targets, the visual flow builder, custom dashboards and advanced reporting.
- Plus €130 Per user per month on annual billing. Adds marketing automation, contract management and the Workspace Assist.
- Super €160 Per user per month on annual billing. Adds AI agent orchestration, predictive sales insights and enterprise integrations.
What users say
Review Scores · opens after launch
Kommo
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
SuperOffice
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
Where this comes from
Where this comes from
Kommo https://www.kommo.com · checked against the official source on 2026-09-11
SuperOffice https://www.superoffice.com · checked against the official source on 2026-09-10
This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.