Priority Software

Overview

Priority Software is a cloud ERP delivered as software as a service on Amazon Web Services, used by more than 75,000 companies in over 70 countries. Its modules cover financial management, CRM and sales, supply chain management, manufacturing, wholesale and distribution, retail, project management, warehouse management, equipment rental, human resources, business intelligence, business process management, time and attendance, and generated mobile apps. Projects are planned, tracked and costed with task dependencies, budgets, resource allocation and planned-versus-actual analysis on work hours and expenses, while billing covers automated billing rules, milestone billing and revenue recognition under ASC 606 and IFRS 15. Time is captured through mobile time and expense entry with reminders and approval flows, feeding the HR module or an external payroll system. Reporting runs through Priority Analytics, a self-service report builder with dashboards, a chart library and an ODBC connector into external tools such as Power BI and Tableau. Integration is through a REST API on the OData protocol, authenticated with basic auth, personal access tokens or OAuth2, alongside more than 150 prebuilt connectors. Priority publishes dedicated versions for professional services firms and for software and technology companies.

Best for companies that want finance, projects and operations in one cloud ERP they can reshape without a developer.

Priority's pitch is breadth without the customisation bill that usually comes with it, since the no-code layer is meant to let a company reshape forms and processes itself rather than book a partner for every change. That makes it worth a look for firms that would otherwise stitch a finance system to a separate project or field tool, and the professional services angle is unusually well developed for a general ERP. Two things are worth settling early: the price is quoted rather than published, so budgeting needs a sales conversation before anything else, and the cloud API is capped at 100 calls per minute per user, which is a real constraint if you intend to drive heavy traffic through it.

Key Facts

Features

Project costing

Yes, project budgets, expense monitoring and profitability analysis on real-time operational and financial data, with task dependencies and planned versus actual on hours and expenses

Invoicing

Yes, automated billing rules, milestone billing and revenue recognition under ASC 606 and IFRS 15, with subscription, usage-based and hybrid contracts

Digital receipt capture

Yes, robotic process automation captures and processes invoices, matches them against purchase orders and goods receipts, applies tax logic, validates compliance and posts the transactions to the general ledger in real time

Reporting and controlling

Yes, Priority Analytics with a self-service report builder, dashboards, calculated columns and multi-company consolidated reports

Time tracking

Yes, time and attendance with time clock management, mobile time and expense entry, reminders and approval flows

Integrations and API

Yes, a REST API on the OData protocol plus more than 150 prebuilt connectors and an ODBC connector

Integrations

• Power BI
• Tableau
• Looker

Deployment and Support

Deployment

• Cloud (SaaS)
• Browser-based

Support

• Email helpdesk

Onboarding

• Documentation and knowledge base
• Video tutorials
• Personal consulting

Company size

• Small and mid-sized
• Enterprise

Suitability

The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.

Pros and Cons

Pricing

• Commercial

  Not stated

  Core business functions. Quoted on request.

• Manufacturing

  Not stated

  Commercial plus production planning. Quoted on request.

Best For

• Consulting
• Architecture & Engineering
• Agencies
• Technology

Alternatives and Comparisons

What users say

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