Best for
Best for sales teams that want a CRM they can reshape without code, especially companies already working in monday.com.
- Small and mid-sized
- Enterprise
CRM Comparison
monday CRM vs. Outreach
At a glance
At a glance
Best for
Best for revenue teams that already run a CRM and want the execution layer, sequences, deal management and forecasting, on top of it.
- Small and mid-sized
- Enterprise
Cataleo does not name a winner. Both statements come from the vendors themselves.
Full Comparison
| Criterion | monday CRM | Outreach |
|---|---|---|
| Starting price | From $12 / seat / month Basic, billed yearly, from 3 seats; $18 billed monthly. Standard $17 ($25 monthly), Pro $28 ($41 monthly), Ultimate custom. Prices exclude tax and depend on the billing country; quotes for more than 40 users. | Price on request Outreach publishes no amounts. The vendor describes a flexible model that combines seat-based platform access with consumption-based usage for AI-powered workflows, states per user pricing with no platform fees and support included, and sells additional AI credits beyond the allowance of the chosen edition. |
| Free trial | 14-day free trial, no credit card required | Not stated |
| API | Yes, APIs with up to 25,000 calls per day on Ultimate, 200+ integrations and a monday.com MCP server | Yes, a REST API following the JSON API 1.0 specification with OAuth 2.0, plus an official MCP server and MCP client |
| Hosting | Cloud (SaaS) | Cloud (SaaS) |
| Contacts and companies | Yes, leads, contacts and accounts on customizable boards, with lead capture from web forms, events and imports and an AI agent that finds, enriches and scores new leads | Yes, records for accounts, prospects and opportunities, kept in bi-directional sync with Salesforce (Lead, Contact, Account, Opportunity and Task objects) and Microsoft Dynamics |
| Deal pipeline | Yes, deal boards with deal health insights that flag inactive or at-risk deals, plus quotes, invoices and signatures from the deal record | Yes, deal management showing how deals are progressing through the pipeline, where they are stalling and what to do next |
| Email and calendar | Yes, emails, calls and meetings auto-log to the contact record, with Outlook and Gmail integrations, an AI meeting notetaker, and mass emails and email sequences on Pro | Yes, sales activity captured as it happens and customers engaged across every channel at scale, with AI handling the sequencing; activity data is posted back to the connected CRM |
| Workflow automation | Yes, no-code automations (250 per month on Standard, 25,000 on Pro), multi-channel sequences and an AI workflow builder on Pro | Yes, AI agents that provide insights and act on behalf of sellers across the entire customer lifecycle, plus AI-driven sequencing |
| Reporting and forecasting | Yes, customizable dashboards, sales forecasting, rep targets, funnel conversion and activity tracking | Yes, AI-powered forecast projection and pipeline insights that predict revenue targets in real time, alongside conversation intelligence |
| Integrations and API | Yes, APIs and 200+ integrations including Outlook, Gmail, Slack, Zoom, QuickBooks and DocuSign, plus a monday.com MCP server | Yes, a REST API on the JSON API 1.0 specification with OAuth 2.0 and service-to-service access, custom objects, webhooks and a bulk API; over 90 supported integrations, plus an official MCP server and MCP client |
| AI features | Yes | Yes |
| MCP-ready | Yes | Yes |
| Deployment | Cloud (SaaS), Browser-based | Cloud (SaaS), Browser-based |
| Support | Not stated | Email helpdesk, Chat |
| Onboarding | Documentation and knowledge base, Video tutorials | more entries Documentation and knowledge base, Video tutorials, Live online demos and webinars, Guided onboarding |
| Company size | Small and mid-sized, Enterprise | Small and mid-sized, Enterprise |
| Integrations | Outlook, Gmail, Google Workspace, Slack, Zoom, QuickBooks, DocuSign | more entries Salesforce, Microsoft Dynamics, Microsoft Copilot, ChatGPT, Claude, ZoomInfo, Seismic, Glean, Amplitude, Zoom, Microsoft Teams, Google Meet, Cisco Webex, Slack |
Add a tool
Adds a column to the table, from the tools in this category.
Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.
The short version
Key Differences
- Starting price monday CRM From $12 / seat / month Outreach Price on request
- API monday CRM Yes, APIs with up to 25,000 calls per day on Ultimate, 200+ integrations and a monday.com MCP server Outreach Yes, a REST API following the JSON API 1.0 specification with OAuth 2.0, plus an official MCP server and MCP client
- Contacts and companies monday CRM Yes, leads, contacts and accounts on customizable boards, with lead capture from web forms, events and imports and an AI agent that finds, enriches and scores new leads Outreach Yes, records for accounts, prospects and opportunities, kept in bi-directional sync with Salesforce (Lead, Contact, Account, Opportunity and Task objects) and Microsoft Dynamics
- Deal pipeline monday CRM Yes, deal boards with deal health insights that flag inactive or at-risk deals, plus quotes, invoices and signatures from the deal record Outreach Yes, deal management showing how deals are progressing through the pipeline, where they are stalling and what to do next
- Email and calendar monday CRM Yes, emails, calls and meetings auto-log to the contact record, with Outlook and Gmail integrations, an AI meeting notetaker, and mass emails and email sequences on Pro Outreach Yes, sales activity captured as it happens and customers engaged across every channel at scale, with AI handling the sequencing; activity data is posted back to the connected CRM
Every line is one datapoint from the table above, picked automatically. Nothing here is written text.
The trade-offs
Strengths and Limitations
monday CRM
Strengths
- No-code customization of boards, fields, views, automations and dashboards
- AI agents for lead sourcing, calling and meeting prep, with AI credits included in each plan
- Covers pre- and post-sale work, including quotes, invoices and signatures
- Official MCP server for external AI agents
- iOS and Android apps with calling and a mobile notetaker
Limitations
- No free plan, only a 14-day trial
- Plans start at 3 seats
- Mass emails, email sequences and the larger automation allowance require Pro
- Contacts, dashboards and quotes are capped on the lower plans
Outreach
Strengths
- Sales engagement, deal management, forecasting and conversation intelligence in one platform
- Bi-directional sync with Salesforce and Microsoft Dynamics
- Official MCP server and MCP client, so Claude, ChatGPT and Microsoft Copilot can both read Outreach data and create records
- Per user pricing with no platform fees and support included, according to the vendor
Limitations
- No published prices; every edition is quoted on request
- AI workflows are metered in credits, and heavier use means buying more on top of the edition's allowance
- Designed to sit alongside a CRM rather than replace one, so it is an additional subscription
Plans
Pricing
monday CRM
- Basic $12 Per seat and month, billed yearly, or $18 monthly. 1 workspace, 1 custom dashboard, 1,000 active contacts and deals, and 20 quotes and invoices per month.
- Standard $17 Per seat and month, billed yearly, or $25 monthly. Adds AI agents and the AI notetaker, 3 workspaces, 10,000 contacts and deals, 250 automations per month, a unified communications timeline and the mobile apps.
- Pro $28 Per seat and month, billed yearly, or $41 monthly. Adds the AI workflow builder, 100,000 contacts and deals, 25,000 automations per month, mass emails and email sequences.
- Ultimate Not stated Custom pricing, formerly called Enterprise. Unlimited contacts and dashboards, 25,000 API calls per day, advanced permissions, HIPAA compliance, 24/7 prioritized support, tailored onboarding and white-glove migration.
Outreach
- Amplify Essentials Not stated Quoted on request. Includes 10,000 AI credits.
- Amplify Core Not stated Quoted on request. Includes 25,000 AI credits.
- Amplify Plus Not stated Quoted on request. Includes 50,000 AI credits. Marked 'Most Popular' by the vendor.
- Amplify Pro Not stated Quoted on request. Includes 100,000 AI credits.
What users say
Review Scores · opens after launch
monday CRM
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.
Outreach
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.
How we check reviews
Reviews are not published yet. The form on a tool's page works and reaches us, but nothing from it appears on this site, so no score here is based on a review. The rules below are the ones that will apply once reviews go live.
Every review is read by a person before it appears. We require a working email address and use it to come back to the author, so a review has a reachable sender rather than being anonymous. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.
What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on what they tell us, plus the plausibility of what they write. We say so rather than implying a check that does not exist.
A vendor cannot have a review removed, cannot buy one, and cannot have one changed. Paid placement and a paid listing have no effect on which reviews appear or on any score.
Where this comes from
Where this comes from
monday CRM https://monday.com/crm · no check date recorded yet
Outreach https://www.outreach.ai · checked against the official source on 2026-09-30
This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.