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AI rephrasing, autocomplete and an AI content detector sit beside the grammar checker.

Grammar checking, snippets and autocomplete inside help desks and CRMs, also sold to developers as an API.

Starting price
Free; Pro $25 / month
Free trial
Free tier; 1-month free trial of Pro
Output
Grammar, spelling and style corrections, autocomplete suggestions and AI detection scores
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Overview

Sapling is a writing assistant for customer-facing teams that checks grammar and spelling and suggests completions inside help desks, CRMs, browsers and office apps. It is also sold to developers as an API and SDK that return the same corrections as JSON for their own editors. Individuals get a free tier and a monthly or annual subscription, teams are priced per seat, and the API is billed by usage.

Our take

Sapling is the pick for a support or sales team that writes most of its words inside a help desk or CRM and wants checking, snippets and autocomplete there, with the option to host it themselves. If you are an individual writer polishing essays or articles, Grammarly or ProWritingAid fit that job more closely. Teams writing mostly in languages other than English should compare LanguageTool instead, because Sapling reserves its other languages for the Enterprise plan.

Key Facts

Category
Starting price Free; Pro $25 / month Pro is $12 per month billed annually. Enterprise starts at 10 seats at $15 per seat per month. The API is billed by usage with a one-time $5 minimum.
Free trial Free tier; 1-month free trial of Pro
Output Grammar, spelling and style corrections, autocomplete suggestions and AI detection scores
API Yes, usage-based REST API with Python and JavaScript SDKs, grammar checking from $0.025 per 1,000 input characters
Hosting Cloud (SaaS) on Amazon Web Services; self-hosted deployment on Enterprise

Screenshots

Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.

Features

What it works on
Messages, replies, emails and documents written in help desks, CRMs, chat tools and office apps, checked as they are typed
Checks covered
Grammar, spelling, punctuation and style, with advanced writing suggestions on Pro and Enterprise. Separate checkers for tone, inclusive language and AI-generated text
Style guide and tone
A style guide checker against your own house-style rules, a shared snippet library with text expansion (20 snippets free, unlimited on Pro), and custom dictionaries and mappings through the API
Scores and reports
A writing quality score from 1 to 5 with per-sentence scores, Flesch-Kincaid readability, and an AI detector with an overall score plus per-sentence predictions. Team analytics on Enterprise
AI rewriting
Yes, Rephrase rewrites for tone, formality and clarity, and autocomplete works across apps, both on Pro and Enterprise; suggested replies (Chat assist) on Enterprise
Languages
Grammar and spelling in English, Chinese, Dutch, German, Korean, Spanish, French, Italian, Japanese, Polish, Portuguese and Swedish, spelling only in more than two dozen others. Languages other than English are part of the Enterprise product
Where it runs
Browser extensions for Chrome, Firefox and Edge, with setup guides for Opera and Brave, add-ons for Google Docs, Google Slides, Word, Gmail, Outlook and PowerPoint, more than 70 integration guides for help desks, CRMs and editors, and an SDK for rich-text editors. Self-hosted on Enterprise
Privacy and data handling
SOC 2 Type II certified and GDPR compliant, with support for HIPAA and PCI requirements, TLS in transit and AES-256 at rest. Enterprise adds custom storage and retention options and self-hosting
Teams and sharing
Yes, Enterprise from 10 seats adds domain administration, team analytics, bulk user provisioning, SSO and SCIM, audit logs and role-based access
API
Yes, a usage-based REST API for grammar, AI detection, rephrasing, sentiment and more, with Python and JavaScript SDKs and an official MCP server; grammar checking from $0.025 per 1,000 input characters, one-time $5 minimum

Integrations

  • Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Google Docs
  • Google Slides
  • Microsoft Word
  • Gmail
  • Outlook
  • PowerPoint
  • Zendesk
  • Salesforce
  • ServiceNow
  • Amazon Connect
  • Twilio Flex
  • Intercom
  • Freshdesk
  • HubSpot
  • Slack
  • Microsoft Teams
  • TinyMCE
  • CKEditor

Deployment and Support

Deployment
  • Cloud (SaaS)
  • Browser-based
  • On-premise
Support
  • Email helpdesk
Onboarding
  • Documentation and knowledge base
Company size
  • Freelancers
  • Small and mid-sized
  • Enterprise

Pros and Cons

Strengths

  • Works inside help desks, CRMs and messaging tools, with more than 70 integration guides
  • Self-hosted deployment for HIPAA and PCI requirements
  • Usage-based API with Python and JavaScript SDKs
  • Shared snippets and autocomplete for repetitive replies

Limitations

  • Languages other than English are reserved for the Enterprise plan
  • Team features start at 10 seats
  • The free tier limits AI detector checks to 2,000 characters

Pricing

  • Free

    $0

    Basic writing suggestions, 20 snippets, AI detector checks up to 2,000 characters.

  • Pro

    $25

    Per month, or $12 per month billed annually. Advanced suggestions, unlimited snippets, autocomplete, rephrasing, AI detector checks up to 100,000 characters, email and ticket support.

  • Enterprise

    $15

    Per seat per month, from 10 seats. Adds Chat assist, custom integrations, self-hosting, SSO and SCIM, team analytics and a dedicated support contact.

  • API

    Usage-based

    Metered language and AI detection APIs, one-time $5 minimum.

Alternatives and Comparisons

What users say

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