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Whiteboards & Diagramming Comparison

Eraser vs. Mural

At a glance

At a glance

Eraser

Best for

Best for engineering teams that keep architecture and system diagrams as code next to their design docs.

  • Small and mid-sized
  • Enterprise

Mural

Best for

Best for consultants and internal facilitators running structured workshops for teams that are not in the same room.

  • Small and mid-sized
  • Enterprise

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion Eraser Mural
Starting price Free; Starter from $15 / member / month Starter is $15 per member and month billed annually or $20 monthly; Business is $45 billed annually or $60 monthly. Guests are free on every plan. lower value Free plan; Team+ from $9.99 / member / month Team+ is $9.99 per member and month billed annually, or $12 billed monthly. Business is $17.99 per member and month billed annually. Enterprise is priced on request.
Free trial Free plan with 3 files and 3 AI diagrams Free plan with three editable murals at a time and unlimited members
Output Technical diagrams and markdown design documents on an infinite canvas Shared murals: sticky notes, tables, mind maps and diagrams on an infinite canvas; exports as PDF, PNG, PPT, zipped HTML and CSV
API Yes, a REST API for files, folders and diagrams, with usage-based monthly calls on paid plans, plus an MCP server Yes, a public REST API with an OpenAPI spec, plus an official MCP server in public preview on paid plans
Hosting Cloud web app; Enterprise offers flexible deployments Not stated
What it makes Architecture, cloud, sequence, flow chart, entity relationship and BPMN diagrams on an infinite canvas, next to markdown notes in the same file Shared murals on an infinite canvas: sticky notes, tables, mind maps and diagrams, with facilitation built around them through timers, voting and a private mode for independent ideation
Templates and styling Templates, AI presets, team style presets, references and naming rules that ground generated diagrams in a team's conventions; more than 3,000 tech icons, plus 20 custom icons on Starter and 100 on Business An extensive template library, with LUMA frameworks added from the Business plan. Private rooms come with Team+, confidential rooms and multiple workspaces with Enterprise
Diagramming Diagram-as-code for flow charts, ERDs, cloud architecture, sequence and BPMN diagrams with automatic layout, plus a visual editor for placing and styling elements by hand Mapping and diagramming on every plan: shapes and connectors that attach to sticky notes, connector points for building diagrams and mind maps, and a content library that saves shapes and diagrams for reuse. Templates cover process flowcharts, workflow, data flow, swimlane and AWS architecture diagrams, and Mural AI can draft a flowchart as shapes, connectors and placeholder text
Collaboration and facilitation Real-time collaboration, commenting and tagging on every plan Facilitation tools on every plan, the free one included: summon and take control, timer, anonymous voting, private mode, laser pointer, hide and reveal, outline with instructions, facilitator lock and celebrate, plus real-time reactions. Zoom and Webex integrations start with Team+
Permissions and guests Unlimited free guests who edit and comment only on files they are invited to; publicly viewable and editable files on every plan, private files from Starter and SAML SSO from Business Visitors join a single mural on every plan, view-only on Free and with editing rights from Team+. Unlimited guests with ongoing access to rooms or murals start with Business. Open rooms on Free, private rooms from Team+, confidential rooms and multiple workspaces on Enterprise. SAML single sign-on from Business, SCIM and mandatory two-factor authentication for members and guests on Enterprise
Export and sharing Export to PDF, PNG, SVG and markdown, embeddable canvas figures, and integrations with GitHub, Notion, Confluence and VS Code A mural downloads from the canvas, and Mural's help centre lists PDF, PNG, PPT, zipped HTML with data files, and CSV for sticky notes only; the whole mural, a selected area or the outline sections can be exported, and large files are processed rather than returned immediately. The API carries the same job as an endpoint, which queues a PDF export and keeps the file available for seven days
AI features Yes, AI diagrams from a prompt, an image or a file such as Terraform or a database schema, refined by chat or by hand, plus AI documents; Eraserbot keeps codebase diagrams current as the code changes. AI credits are 3 on Free, 40 on Starter and 250 on Business Mural AI works on session output rather than generating a board from a prompt: it clusters sticky notes by topic, generates mind maps, runs sentiment analysis across contributions and summarises ideas. It is listed from the Team+ plan
MCP-ready Yes Yes
Deployment Cloud (SaaS), Browser-based Cloud (SaaS), Browser-based
Support Community forum more entries Email helpdesk, Chat
Onboarding Documentation and knowledge base Documentation and knowledge base
Company size Small and mid-sized, Enterprise Small and mid-sized, Enterprise
Integrations GitHub, Notion, Confluence, VS Code more entries Microsoft Teams, Microsoft Azure, GitHub, Okta, Zapier

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Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Starting price Eraser Free; Starter from $15 / member / month Mural Free plan; Team+ from $9.99 / member / month
  • Free trial Eraser Free plan with 3 files and 3 AI diagrams Mural Free plan with three editable murals at a time and unlimited members
  • Support Eraser Community forum Mural Email helpdesk, Chat
  • Output Eraser Technical diagrams and markdown design documents on an infinite canvas Mural Shared murals: sticky notes, tables, mind maps and diagrams on an infinite canvas; exports as PDF, PNG, PPT, zipped HTML and CSV
  • API Eraser Yes, a REST API for files, folders and diagrams, with usage-based monthly calls on paid plans, plus an MCP server Mural Yes, a public REST API with an OpenAPI spec, plus an official MCP server in public preview on paid plans

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

Eraser

Strengths

  • Diagrams are text, so they can be read, diffed and edited like code
  • Unlimited free guests on every plan
  • An MCP server gives coding agents read and write access to diagrams

Limitations

  • The Free plan is limited to 3 files and 3 AI diagrams
  • API calls are not included on the Free plan
  • SAML SSO starts at the Business plan

Mural

Strengths

  • Facilitation is built in: timers, voting and a private mode for independent ideation
  • Mural AI clusters stickies by topic, generates mind maps, analyses sentiment and summarises
  • An official MCP server lets AI agents work on the canvas during a session, on all paid plans
  • Enterprise administration covers SCIM, audit logs, mandatory 2FA, data residency and bring-your-own-key

Limitations

  • The free plan allows only three editable murals at a time
  • Single sign-on, unlimited external guests and the advanced integrations start at the Business plan
  • The MCP server is in public preview and is not available on the free plan

Plans

Pricing

Eraser

  • Free $0 Per member and month, free forever. 3 files, 3 AI diagrams, 7-day version history, unlimited guests, diagram-as-code and markdown notes.
  • Starter $15 Per member and month billed annually, or $20 monthly. Unlimited files, 40 AI diagrams, 90-day version history, private files, 20 custom icons and API calls.
  • Business $45 Per member and month billed annually, or $60 monthly. Unlimited files, 250 AI diagrams, unlimited version history, SAML SSO, 100 custom icons and reference diagrams.
  • Enterprise Not stated Custom pricing. Unlimited AI diagrams, flexible deployments, a customer success manager, ACH and wire transfer, and usage reporting.
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Mural

  • Free $0 Three editable murals at a time out of unlimited murals, unlimited members, all visual collaboration tools and the facilitation features.
  • Team+ $9.99 Per member and month billed annually, $12 billed monthly. Unlimited editable murals, unlimited editing visitors, private rooms, Mural AI and basic integrations.
  • Business $17.99 Per member and month billed annually. Adds SAML 2.0 single sign-on, unlimited external guest collaborators, advanced integrations with Azure, GitHub and Okta, invoice payment, LUMA frameworks and priority support.
  • Enterprise Not stated Priced on request. Adds multiple workspaces, confidential rooms, advanced admin controls, SCIM, audit logs, mandatory two-factor authentication, data residency, bring-your-own-key, premier support and transformation training.
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What users say

Review Scores · opens after launch

Eraser

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

Mural

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Reviews are not published yet. The form on a tool's page works and reaches us, but nothing from it appears on this site, so no score here is based on a review. The rules below are the ones that will apply once reviews go live.

Every review is read by a person before it appears. We require a working email address and use it to come back to the author, so a review has a reachable sender rather than being anonymous. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on what they tell us, plus the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot have a review removed, cannot buy one, and cannot have one changed. Paid placement and a paid listing have no effect on which reviews appear or on any score.

Where this comes from

Where this comes from

Eraser https://www.eraser.io/ · checked against the official source on 2026-10-17

Mural https://www.mural.co · checked against the official source on 2026-10-16

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.