Best for
Best for agencies, startups and venture teams that win work through relationships and want enrichment and follow-ups handled inside the CRM.
- Small and mid-sized
- Enterprise
CRM Comparison
folk vs. Kommo
At a glance
At a glance
Best for
Best for sales teams whose deals are won in WhatsApp and Instagram rather than in an email thread.
- Small and mid-sized
- Enterprise
Cataleo does not name a winner. Both statements come from the vendors themselves.
Full Comparison
| Criterion | folk | Kommo |
|---|---|---|
| Starting price | lower value From $24 / member / month Standard billed annually; $30 per member billed monthly. Premium is $48 billed annually or $60 monthly, Enterprise $80 billed annually or $100 monthly. Prices in US dollars, per member. | From $25 / user / month Billed every six months. Advanced is $35 and Pro $45 per user per month on the same terms; Enterprise is quoted by the vendor. |
| Free trial | 14-day free trial with all premium features, no credit card required | 14-day trial with full access to all features and 10 GB storage, no credit card required |
| Users | Not stated | Sold per user, from small sales teams to enterprise |
| API | Yes, API access from the Premium plan, documented at developer.folk.app | Yes, an API with developer tools for custom integrations |
| Hosting | Cloud (SaaS) | Cloud (SaaS), with native iOS and Android apps |
| Contacts and companies | Yes, contacts and companies in customisable groups, with one-click enrichment for missing emails and phone numbers and a folkX Chrome extension that imports leads from LinkedIn | Leads and contacts with a full conversation history across every connected channel, audience segmentation and lead capture |
| Deal pipeline | Yes, shared pipelines across the sales cycle with roles and permissions; custom objects and deals from the Premium plan | Board-style sales pipeline where leads move between stages, with AI-assisted movement and lead prioritisation |
| Email and calendar | Yes, Gmail and Outlook email and calendar sync plus WhatsApp sync; email sequences from the Premium plan | Email and calendar synchronisation, plus a unified inbox covering WhatsApp, Instagram, Facebook, Telegram, TikTok and email, and automated appointment booking |
| Workflow automation | Yes, a workflow assistant that triggers personalised email campaigns on defined triggers, alongside follow-up, recap and research assistants | Salesbot, a no-code chatbot builder for repetitive work, plus an AI agent for FAQs and qualification, AI reply suggestions, conversation summaries and auto-generated follow-ups |
| Reporting and forecasting | Yes, sales dashboards, with dashboards and full interaction history from the Premium plan | Performance analytics covering ROI, lead quality and conversion |
| Integrations and API | Yes, API access from the Premium plan, with developer documentation; connects to Gmail, Outlook, WhatsApp, Feedly and Zapier | Yes, API and developer tools for custom integrations, alongside the built-in messenger and email channels |
| AI features | Yes | Yes |
| Deployment | Cloud (SaaS), Browser-based | Cloud (SaaS), Browser-based |
| Onboarding | more entries Documentation and knowledge base, Video tutorials, Guided onboarding | Documentation and knowledge base |
| Company size | Small and mid-sized, Enterprise | Small and mid-sized, Enterprise |
| Integrations | more entries Gmail, Outlook, LinkedIn, WhatsApp, Zapier, Feedly | WhatsApp, Instagram, Facebook, Telegram, TikTok |
Add a tool
Adds a column to the table, from the tools in this category.
Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.
The short version
Key Differences
- Starting price folk From $24 / member / month Kommo From $25 / user / month
- Free trial folk 14-day free trial with all premium features, no credit card required Kommo 14-day trial with full access to all features and 10 GB storage, no credit card required
- Hosting folk Cloud (SaaS) Kommo Cloud (SaaS), with native iOS and Android apps
- API folk Yes, API access from the Premium plan, documented at developer.folk.app Kommo Yes, an API with developer tools for custom integrations
- Contacts and companies folk Yes, contacts and companies in customisable groups, with one-click enrichment for missing emails and phone numbers and a folkX Chrome extension that imports leads from LinkedIn Kommo Leads and contacts with a full conversation history across every connected channel, audience segmentation and lead capture
Every line is one datapoint from the table above, picked automatically. Nothing here is written text.
The trade-offs
Strengths and Limitations
folk
Strengths
- One-click enrichment and a LinkedIn import extension cut manual data entry
- Four AI assistants cover follow-up timing, recaps, company research and email workflows
- Gmail, Outlook, calendar and WhatsApp sync keep conversations on the contact record
Limitations
- No free plan, only a 14-day trial
- Custom objects, email sequences, dashboards and API access all start on the Premium plan
- Enrichment, AI fields and messages are metered by monthly credits per member
Kommo
Strengths
- One inbox for WhatsApp, Instagram, Facebook, Telegram, TikTok and email, tied to the deal record
- Salesbot builds qualification and booking flows without code
- Trial opens every feature for 14 days without a credit card
Limitations
- The published per-seat rates assume billing every six months
- Built around messaging, so a team selling mainly by email and phone gets less out of it
Plans
Pricing
folk
- Standard $24 / member / month Billed annually; $30 billed monthly. Pipeline management, email campaigns, contact enrichment, AI assistants, the LinkedIn extension and email, calendar and WhatsApp sync. 500 enrichment credits, 2,000 AI field credits and 2,000 messages per member.
- Premium $48 / member / month Billed annually; $60 billed monthly. Adds custom objects and deals, email sequences, workspace roles, dashboards, API access and full interaction history. 1,000 enrichment credits, 5,000 AI field credits and 5,000 messages per member.
- Enterprise $80 / member / month Billed annually; $100 billed monthly. Adds custom credit limits, security controls, group-level permissions, a dedicated account manager, 1:1 onboarding, custom integrations and priority support.
Kommo
- Base $25 Per user per month, billed every six months. Core CRM with AI basics.
- Advanced $35 Per user per month, billed every six months. Adds automation tools and further AI capabilities.
- Pro $45 Per user per month, billed every six months. Adds advanced AI automation and analytics.
- Enterprise Custom Quoted by the vendor, with premium support.
What users say
Review Scores · opens after launch
folk
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
Kommo
- Ease of use
- Not rated yet
- User interface
- Not rated yet
- Onboarding
- Not rated yet
- Support and service
- Not rated yet
- Value for money
- Not rated yet
- Features
- Not rated yet
No reviews yet. Be the first to review this tool. Every review is checked for fairness before it appears, and the vendor cannot have one removed.
Where this comes from
Where this comes from
folk https://folk.app · checked against the official source on 2026-09-05
Kommo https://www.kommo.com · checked against the official source on 2026-09-11
This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.