Yes. Bitrix24 has a free plan for up to two users.

Is Bitrix24 priced per user?

No. Paid plans are a flat rate per plan with a set number of users included: 5 on Basic, 50 on Standard and 100 on Professional.

Can Bitrix24 be self-hosted?

Yes. Alongside the cloud version, Bitrix24 offers a self-hosted (on-premise) edition with full source-code access and API.

What does Bitrix24 cost?

Basic is $49 per month billed annually ($69 monthly), Standard $99, Professional $199, and Enterprise starts at $399 for 250 users.

Bitrix24

An all-in-one work suite that pairs a CRM with tasks, chat, video and documents, priced per plan rather than per user.

Starting price: Free for up to 2 users; paid plans from $49 / month (flat)
Free trial: Free plan for up to 2 users
API: Yes, REST API; the self-hosted edition ships with full source code and API

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Overview

Bitrix24 bundles a CRM with the wider toolkit a small business runs on: tasks and projects, an online workspace with chat and HD video calls, a website and store builder, documents and a contact center. Within the CRM, leads, contacts, companies and deals move across a Kanban board through multiple sales funnels, with automation rules, triggers and BI Builder dashboards. Its pricing is unusual for the category, a flat rate per plan rather than per seat, so Basic covers 5 users, Standard 50 and Professional 100 at a fixed monthly price. A free plan serves up to two users, and a self-hosted edition ships with full source-code access and API. The suite is available in 16 languages.

Best for small and mid-sized teams that want an all-in-one CRM and collaboration suite with flat per-plan pricing and the option to self-host.

Bitrix24 is an all-in-one work platform that combines a CRM with tasks, chat, video calls, documents and a contact center. The CRM handles leads, contacts, companies and deal pipelines on a Kanban board, with automation rules, funnels and BI Builder dashboards. Pricing is a flat rate per plan rather than per user, there is a free plan for up to two users, and the software runs in the cloud or self-hosted on-premise with full source-code access.

Key Facts

Category	CRM
Starting price	Free for up to 2 users; paid plans from $49 / month (flat) Paid plans are a flat rate per plan, not per user, billed annually. Basic includes 5 users at $49/month ($69 monthly), Standard 50 users at $99, Professional 100 users at $199, and Enterprise starts at $399 for 250 users. Prices are in US dollars.
Free trial	Free plan for up to 2 users
API	Yes, REST API; the self-hosted edition ships with full source code and API
Users	15 million+ organizations
Languages	16
Hosting	Cloud or self-hosted (on-premise)

Screenshots

Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.

Features

Contacts and companies: Yes, manage leads, contacts and companies with access permissions and roles
Deal pipeline: Yes, deal pipelines on a Kanban board with multiple sales funnels
Email and calendar: Yes, built-in webmail, calendar, chat and video calls
Workflow automation: Yes, CRM rules and triggers, workflow automation and automated funnels
Reporting and forecasting: Yes, sales funnel and performance analytics with BI Builder dashboards
Integrations and API: Yes, REST API and third-party CRM integrations

Integrations

Integrations coming soon.

Deployment and Support

Deployment: Cloud (SaaS)
Browser-based
On-premise
Support: Email helpdesk
Chat
Onboarding: Documentation and knowledge base
Video tutorials
Live online demos and webinars
Company size: Freelancers
Small and mid-sized
Enterprise

Suitability

Industry	Freelancers	Small and mid-sized	Enterprise
Agencies	Stated as a fit	Stated as a fit	Stated as a fit
Architecture & Engineering	Not stated	Not stated	Not stated
Consulting	Stated as a fit	Stated as a fit	Stated as a fit
Media & Creative	Not stated	Not stated	Not stated
Technology	Stated as a fit	Stated as a fit	Stated as a fit

The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.

Pros and Cons

Strengths

Flat per-plan pricing, not per user, so adding seats does not add cost within a plan
Free plan, and a self-hosted (on-premise) edition with full source code
All-in-one: CRM plus tasks, chat, video calls, documents and a contact center
Available in 16 languages

Limitations

The free plan is limited to 2 users
The wide feature set makes it heavier to learn than a focused CRM

Pricing

Free

$0

100% free for 1-2 users.
Basic

$49

Per month billed annually ($69 monthly). Includes 5 users.
Standard

$99

Per month billed annually ($144 monthly). Includes 50 users.
Professional

$199

Per month billed annually ($289 monthly). Includes 100 users.
Enterprise

$399

Starting price, per month billed annually ($579 monthly) for 250 users, scaling to larger user counts.

Best For

Alternatives and Comparisons

FAQ

Is Bitrix24 free?: Yes. Bitrix24 has a free plan for up to two users.
Is Bitrix24 priced per user?: No. Paid plans are a flat rate per plan with a set number of users included: 5 on Basic, 50 on Standard and 100 on Professional.
Can Bitrix24 be self-hosted?: Yes. Alongside the cloud version, Bitrix24 offers a self-hosted (on-premise) edition with full source-code access and API.
What does Bitrix24 cost?: Basic is $49 per month billed annually ($69 monthly), Standard $99, Professional $199, and Enterprise starts at $399 for 250 users.

What users say

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Last verified: 2026-08-19

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