Esker
Synergy AI is an agentic layer built on machine learning, generative AI and retrieval-augmented generation, running autonomous agents inside the source-to-pay and order-to-cash workflows
Cloud platform that automates the document-heavy finance processes around the ERP, from procurement and payables to invoicing and collections.
- Starting price
- Price on request
- Users
- More than 3,000 customers and 1.12 million users
- Hosting
- Cloud (SaaS)
Overview
Esker automates the paperwork on both sides of the ledger for finance teams. Its source-to-pay suite covers sourcing, supplier management, procurement and accounts payable; its order-to-cash suite covers order management, credit management, invoice delivery, cash application and collections. Running through both is Synergy AI, which the company positions as autonomous agents making decisions inside the finance workflow while customer data stays with the customer. Esker integrates with over 70 ERP systems rather than holding the ledger itself, which is what makes it a fit for groups running several ERPs.
Our take
Esker is bought for breadth rather than for a single process: it is one of the few platforms that automates procurement and payables and order management and collections, which matters most to a group whose finance data is spread across several ERPs after a string of acquisitions. That breadth is also the reason it is not a quick purchase. There is no price list, the scope is negotiated per module, and a company with one clean ERP and a single payables problem will get there faster with a focused tool. Its age cuts both ways too: four decades of document automation behind the AI layer, and a product surface large enough that a rollout is a project rather than a sign-up.
Key Facts
| Category | |
|---|---|
| Starting price | Price on request Esker publishes no price list and no tiers. The site routes prospects to a demo request or to sales. |
| Users | More than 3,000 customers and 1.12 million users |
| Hosting | Cloud (SaaS) |
| Made in | France |
Screenshots
Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.
Features
- Invoicing and quotes
- Both directions: customer invoice delivery with e-invoicing compliance in more than 60 countries on the order-to-cash side, and supplier invoice processing within accounts payable on the source-to-pay side
- Bookkeeping and bank feeds
- No general ledger of its own; Esker automates the documents around the accounting system and integrates with more than 70 ERP solutions
- Expenses and receipts
- Yes, expense management sits inside the source-to-pay suite: an employee photographs a receipt or forwards the email receipt into the Esker Anywhere mobile app, which recognises the currency, detects tax codes and suggests a category, and managers are notified, approve and release the reimbursement from the same app. Receipts and reports are archived in the cloud
- Tax and compliance
- E-invoicing compliance across more than 60 countries, plus supplier sustainability tracking in the source-to-pay suite
- Payroll
- No payroll; the platform covers source-to-pay and order-to-cash
- Reports and exports
- Yes, customisable dashboards with live visual analytics, plus reporting and forecasting on business progress, sales and expense trajectory, collections effectiveness and e-invoice adoption. A report can be scheduled to go out automatically at a set frequency to a set list of recipients, and archived documents stay searchable years later
- Integrations and API
- Pre-built integrations with more than 70 ERP solutions, plus EDI integration
Integrations
- SAP ECC
- SAP S/4HANA
- Microsoft Dynamics 365
- Oracle E-Business Suite
- Oracle JD Edwards EnterpriseOne
- Oracle NetSuite
- Sage X3
- Sage FRP 1000
- Sage 100
- QAD
- Epicor Prophet 21
- Talentia Finance
Deployment and Support
- Deployment
-
- Cloud (SaaS)
- Browser-based
- Support
-
- Email helpdesk
- Phone
- Onboarding
-
- Guided onboarding
- Live online demos and webinars
- Personal consulting
- On-site training
- Company size
-
- Small and mid-sized
- Enterprise
Pros and Cons
Strengths
- Covers both source-to-pay and order-to-cash on one platform
- E-invoicing compliance in more than 60 countries
- Integrates with more than 70 ERP systems, so several ledgers can sit underneath
- Synergy AI agents work inside the finance workflows rather than beside them
Limitations
- No published pricing; scope and cost are negotiated per module
- No general ledger of its own, so it sits on top of the accounting system
- Breadth makes a rollout a project rather than a sign-up
Pricing
Price on Request
The vendor does not publish a price list. Ask them for a quote for your team size.
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FAQ
- What does Esker cost?
- Esker publishes no price list and no tiers. The site directs prospects to a demo request or to sales, so pricing depends on the modules and volumes agreed.
- Does Esker replace the ERP?
- No. It automates the document-driven processes around the ERP, from procurement and payables to order management, invoicing and collections, and integrates with more than 70 ERP solutions.
- Where is Esker from?
- Esker was founded in Lyon, France, in 1985 by its present chief executive, Jean-Michel Berard, and today employs more than 1,200 people across 15 locations worldwide.
What users say
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