Time Tracking Comparison

Connecteam vs. helloHQ

At a glance

Connecteam

Best for

Best for deskless teams that clock in on site and want scheduling, communication and HR in the same app.

Small and mid-sized
Enterprise

helloHQ

Best for

Best for small and mid-sized agencies that want the whole process from lead to invoice in one German-hosted system.

Small and mid-sized

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion	Connecteam	helloHQ
Starting price	Free for up to 10 users; from $29 / month per hub The Small Business Plan is free for life for up to 10 users and includes all hubs and all features. Above that, each hub is priced on its own: Basic $29, Advanced $49 and Expert $99 per month for the first 30 users when billed yearly, or $35, $59 and $119 billed monthly. Additional users cost between $0.5 and $5 per month depending on hub and tier. Enterprise is quoted.	From €35 / user / month Team plan, no base fee, minimum 3 users; €29.75 per user in the first contract year. The Pro and Enterprise plans add a monthly base fee of €180 and €600.
Free trial	14-day free trial of everything, no credit card needed	14 days
API	Yes, a REST API with API keys and OAuth 2.0 plus a hosted MCP server, available from the Expert plan upward	Not stated
Languages	Dashboard in 16 languages, mobile app in 18	German, English
Hosting	Cloud, with mobile apps and a browser dashboard; Australian clients are served from a separate regional endpoint	Cloud, hosted in Germany, GDPR-compliant
Made in	Not stated	Germany
Time tracking	Yes, from the mobile app with geofencing, from NFC tags, from a shared-tablet kiosk with PIN or selfie, or from connected POS and physical clocks, with GPS auto clock-out and hours attached to a job, project, client or equipment	Yes
Invoicing	No, hours go to payroll rather than to a client invoice: timesheets sync to a payroll provider or export as PDF or XLS	Yes
Reporting and controlling	Yes, automatic timesheets with breaks, overtime and time off calculated from pay rules, hours-per-job reports, a live view of who is clocked in, alerts for late arrivals and no-shows, and a full edit history for audits	Yes, controlling and dashboards, including a PowerBI connection
Integrations and API	Yes, a REST API covering users, jobs, scheduling, time clock, chat and time off, with OAuth 2.0 and a hosted MCP server; access starts on the Expert plan and endpoints follow the hubs you bought	Yes, REST API
AI features	stated Yes	No
MCP-ready	stated Yes	No
Deployment	Cloud (SaaS), Browser-based	Cloud (SaaS), Browser-based
Support	more entries Chat, 24/7, Email helpdesk, Community forum	Email helpdesk, Phone, Chat
Onboarding	Documentation and knowledge base, Video tutorials, Live online demos and webinars	Live online demos and webinars, Personal consulting, On-site training
Company size	more entries Small and mid-sized, Enterprise	Small and mid-sized
Integrations	more entries Gusto, QuickBooks, Xero, ADP, Paychex, PrismHR, BambooHR, Zapier, Square POS, Shopify POS, Clover POS, Lightspeed POS, Wix Bookings, Clair, Accu-Time Systems, Synel	PowerBI, Microsoft Exchange, awork, Jira, Personio, agicap, Zapier, Memtime, REST API

Compare more tools

Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

Starting price Connecteam Free for up to 10 users; from $29 / month per hub helloHQ From €35 / user / month
Free trial Connecteam 14-day free trial of everything, no credit card needed helloHQ 14 days
Company size Connecteam Small and mid-sized, Enterprise helloHQ Small and mid-sized
Hosting Connecteam Cloud, with mobile apps and a browser dashboard; Australian clients are served from a separate regional endpoint helloHQ Cloud, hosted in Germany, GDPR-compliant
Languages Connecteam Dashboard in 16 languages, mobile app in 18 helloHQ German, English

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

Connecteam

Strengths

Free for life for up to 10 users, with all hubs and all features included
Clock-in works from the phone, an NFC tag, a shared-tablet kiosk or connected POS hardware
Timesheets calculate breaks and overtime from pay rules and sync straight to payroll
AI runs through the product, from scheduling to forms to translated updates
Support is over chat around the clock, and the app covers 18 languages

Limitations

Each hub is priced separately, so a team that wants operations, communications and HR pays three subscriptions
API access and webhooks start on the Expert plan
The headline price covers only the first 30 users; beyond that every user adds a per-head fee
No client invoicing, so billable work needs a separate tool
No phone support

helloHQ

Strengths

Centralises the whole agency process in one system
Replaces many separate tools
Responsive support
German hosting

Limitations

Occasional slow load times reported
No built-in ticketing
Some customisation limits

Plans

Pricing

Connecteam

Small Business Plan $0 Free for life for up to 10 users, with all hubs and all features.
Basic $29 / month Per hub, for the first 30 users, billed yearly; $35 billed monthly. Additional users from $0.5 per month. Includes the time clock with GPS, unlimited jobs, payroll integration and basic scheduling.
Advanced $49 / month Per hub, for the first 30 users, billed yearly; $59 billed monthly. Additional users from $1.5 per month. Adds full time clock customisation, auto clock-out and up to 10 geofence sites.
Expert $99 / month Per hub, for the first 30 users, billed yearly; $119 billed monthly. Additional users from $3 per month. Adds unlimited geofence sites, auto-reports, API access and webhook management.
Enterprise Not stated Custom pricing. Adds single sign-on, two-factor authentication, biometric app lock, a personal success manager and higher API rate limits.

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helloHQ

Team €35 Per user and month, no base fee. Minimum 3 users. First contract year discounted.
Pro €30 Per user and month, plus a €180 monthly base fee. Minimum 5 users. First contract year discounted.
Enterprise €24 Per user and month, plus a €600 monthly base fee. Minimum 20 users. First contract year discounted.

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What users say

Review Scores · opens after launch

Connecteam

Ease of use: Not rated yet
User interface: Not rated yet
Onboarding: Not rated yet
Support and service: Not rated yet
Value for money: Not rated yet
Features: Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

helloHQ

Ease of use: Not rated yet
User interface: Not rated yet
Onboarding: Not rated yet
Support and service: Not rated yet
Value for money: Not rated yet
Features: Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Reviews are not published yet. The form on a tool's page works and reaches us, but nothing from it appears on this site, so no score here is based on a review. The rules below are the ones that will apply once reviews go live.

Every review is read by a person before it appears. We require a working email address and use it to come back to the author, so a review has a reachable sender rather than being anonymous. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on what they tell us, plus the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot have a review removed, cannot buy one, and cannot have one changed. Paid placement and a paid listing have no effect on which reviews appear or on any score.

Where this comes from

Connecteam https://connecteam.com · checked against the official source on 2026-09-12

helloHQ https://www.hellohq.io · checked against the official source on 2026-08-14

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.