helloHQ

Overview

helloHQ is an agency management system from the German everii Group that carries a job from the first lead to the closing invoice in one place. A shared contact and company database feeds a lead pipeline with sales forecasting; an accepted quote converts straight into a project and task plan; capacity, absences and public holidays are planned graphically by drag and drop; hours are tracked against project budgets, with automatic tracking through Memtime and overtime management; and invoicing covers recurring invoices, e-invoices, multiple currencies and tax rates. Role-based dashboards and reporting sit on top for controlling. It is ISO 27001 certified and supports two-factor authentication. Every plan carries full REST API access, and integrations include Microsoft Exchange, awork, Jira, Personio, agicap, Zapier and Power BI. The vendor says more than 750 agencies use it.

Best for small and mid-sized agencies that want the whole process from lead to invoice in one German-hosted system.

helloHQ suits an agency that would rather run one system than stitch several together, and the payoff sits in the handovers: what was estimated is what gets planned, tracked and billed, without anyone typing it a second time. Weigh that against depth, because a specialist tool will go further in any single discipline. The plan structure rewards commitment over a trial run, since the two upper plans add a substantial monthly base fee on top of the per-user price, so the sums work out for an agency ready to standardise on one system rather than one shopping for a single module.

Key Facts

Features

Time tracking

Yes

Project costing

Yes, quotes and estimates

Invoicing

Yes

Resource planning

Yes, resource, capacity and vacation planning

Reporting and controlling

Yes, controlling and dashboards, including a PowerBI connection

Integrations and API

Yes, REST API

Task planning

Yes, project and multi-project management with kanban, checklists and roadmaps

Integrations

• PowerBI
• Microsoft Exchange
• awork
• Jira
• Personio
• agicap
• Zapier
• Memtime
• REST API

Deployment and Support

Deployment

• Cloud (SaaS)
• Browser-based

Support

• Email helpdesk
• Phone
• Chat

Onboarding

• Live online demos and webinars
• Personal consulting
• On-site training

Company size

• Small and mid-sized

Suitability

The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.

Pros and Cons

Pricing

• Team

  €35

  Per user and month, no base fee. Minimum 3 users. First contract year discounted.

• Pro

  €30

  Per user and month, plus a €180 monthly base fee. Minimum 5 users. First contract year discounted.

• Enterprise

  €24

  Per user and month, plus a €600 monthly base fee. Minimum 20 users. First contract year discounted.

Best For

• Agencies
• Media & Creative
• Consulting

Alternatives and Comparisons

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