helloHQ
An all-in-one agency software combining CRM, quotes, project management, resource planning, time tracking, invoicing and controlling.
- Starting price
- From €35 / user / month
- Free trial
- 14 days
- Languages
- German, English
Overview
helloHQ is an agency management system from the German everii Group that carries a job from the first lead to the closing invoice in one place. A shared contact database feeds a lead pipeline with sales forecasting; an accepted quote converts straight into a project and task plan; capacity, absences and public holidays are planned by drag and drop; and hours are tracked against project budgets. Invoicing covers recurring invoices, e-invoices, multiple currencies and tax rates, with role-based dashboards on top for controlling.
Our take
helloHQ suits an agency that would rather run one system than stitch several together, and the payoff sits in the handovers: what was estimated is what gets planned, tracked and billed, without anyone typing it a second time. Weigh that against depth, because a specialist tool will go further in any single discipline. The plan structure rewards commitment over a trial run, since the two upper plans add a substantial monthly base fee on top of the per-user price, so the sums work out for an agency ready to standardise on one system rather than one shopping for a single module.
Key Facts
| Category | |
|---|---|
| Starting price | From €35 / user / month Team plan, no base fee, minimum 3 users; €29.75 per user in the first contract year. The Pro and Enterprise plans add a monthly base fee of €180 and €600. |
| Free trial | 14 days |
| Languages | German, English |
| Hosting | Cloud, hosted in Germany, GDPR-compliant |
| Made in | Germany |
Screenshots
Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.
Features
- Time tracking
- Yes
- Project costing
- Yes, quotes and estimates
- Invoicing
- Yes
- Resource planning
- Yes, resource, capacity and vacation planning
- Reporting and controlling
- Yes, controlling and dashboards, including a PowerBI connection
- Integrations and API
- Yes, REST API
- Task planning
- Yes, project and multi-project management with kanban, checklists and roadmaps
Integrations
- PowerBI
- Microsoft Exchange
- awork
- Jira
- Personio
- agicap
- Zapier
- Memtime
- REST API
Deployment and Support
- Deployment
-
- Cloud (SaaS)
- Browser-based
- Support
-
- Email helpdesk
- Phone
- Chat
- Onboarding
-
- Live online demos and webinars
- Personal consulting
- On-site training
- Company size
-
- Small and mid-sized
Suitability
| Industry | Freelancers | Small and mid-sized | Enterprise |
|---|---|---|---|
| Agencies | Not stated | Stated as a fit | Not stated |
| Architecture & Engineering | Not stated | Not stated | Not stated |
| Consulting | Not stated | Not stated | Not stated |
| Media & Creative | Not stated | Not stated | Not stated |
| Technology | Not stated | Not stated | Not stated |
The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.
Pros and Cons
Strengths
- Centralises the whole agency process in one system
- Replaces many separate tools
- Responsive support
- German hosting
Limitations
- Occasional slow load times reported
- No built-in ticketing
- Some customisation limits
Pricing
-
Team
€35
Per user and month, no base fee. Minimum 3 users. First contract year discounted.
-
Pro
€30
Per user and month, plus a €180 monthly base fee. Minimum 5 users. First contract year discounted.
-
Enterprise
€24
Per user and month, plus a €600 monthly base fee. Minimum 20 users. First contract year discounted.
Best For
Alternatives and Comparisons
What users say
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