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Insurance Agency Software Comparison

Applied Epic vs. EZLynx

At a glance

At a glance

Applied Epic

Best for

Best for established independent agencies and brokers that write property and casualty and benefits business across several lines.

  • Small and mid-sized
  • Enterprise

EZLynx

Best for

Best for independent agencies that are starting out or growing and want quoting and agency management under one login.

  • Small and mid-sized

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion Applied Epic EZLynx
Free trial Not stated Free trial offered; length and conditions not stated
Users Used by 81% of Business Insurance's 100 largest US brokers, according to the vendor More than 37,000 agencies, according to the vendor
API APIs that let other tools read and write client and policy data Not stated
Hosting Used in the browser from any office Cloud-based and browser-accessible, no software to install
Clients and policies Issue, endorse, renew and cancel policies from one account, with AI policy checking that links differences to their source page Personal and commercial lines policies, documents, service requests and client communications on one client record, viewed and updated in real time from any device
Lines of business and markets Property and casualty and benefits, commercial and personal lines in the same system, with separate pages for benefits plan management and benefits quoting Personal and commercial lines; the comparative rater quotes home and auto in 48 US states, and the trial page names auto, home, dwelling fire and other policies
Comparative rating and quoting Personal lines rating for auto, home and umbrella across the agency's markets, and commercial risks sent to market by comparative rating; a bound quote becomes the policy in force Comparative Rater quotes home and auto with 330+ carriers from one entry, with prefill and verified lookups via LexisNexis, Fenris, MSB and Google Maps. A separate commercial lines rater sends one entry to appointed carriers for real-time quotes, with NAICS appetite guidance.
Carrier downloads and connectivity Download and data exchange with more than 700 carrier markets through Ivans Carrier data through Ivans connections, which the vendor says update every 15 to 45 minutes; policies can be rated, bound and issued through carrier websites
Sales pipeline and renewals Risk profiles for accounts and prospects built from public sources, with coverage gaps and cross-sell opportunities shown before the renewal date, and marketing campaigns built from the book Built-in CRM with a visual sales pipeline, marketing automation and email campaigns, a patented retention workflow and automated renewal quoting
Commissions and agency accounting Agency bill and direct bill in one system, a general ledger mapped across operating and trust accounts, and earned, paid and outstanding commission by producer and by carrier Policy accounting and billing in the workflow, digital and self-service payments, and automated commission calculations and reporting
Client portal and certificates Service Portal (formerly Applied CSR24) and a branded iOS and Android app in which clients pull documents, pay online and request certificates; certificates are populated from the account Client Center self-service portal where policyholders view policy information, download ID cards, generate certificates of insurance, submit change requests and follow claims
Compliance records and audit trail Premium receipts kept separate from operating funds, audit-ready bank reconciliation, GL detail and trust ledger reports, and postings blocked once a month or year is closed A policy change request submitted through the customer portal creates an audit trail automatically; accounting includes auditing capabilities with a structured month-end close workflow, and earned commissions are kept apart from premiums to keep the premium trust balanced
Reports and exports Role-based Pulse dashboards on current Epic data, charts emailed on a schedule and views exported to PDF, CSV or PNG, alongside Applied Epic Reports Real-time reports on agency performance, retention and revenue, plus commission reporting
Integrations and API APIs to read and write client and policy data, with developer portals for Epic and Ivans; Employee Navigator is named for benefits enrollment Technology partner integrations for carrier connectivity, data prefill, lead generation, payments and communication, among them Ivans and LexisNexis
AI features Yes Yes
Deployment Browser-based Cloud (SaaS)
Support Not stated Email helpdesk, Phone
Onboarding Guided onboarding Guided onboarding
Company size more entries Small and mid-sized, Enterprise Small and mid-sized
Integrations Ivans, Employee Navigator more entries Ivans, LexisNexis, Fenris, MSB, Google Maps, Microsoft Outlook

Compare more tools

Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Deployment Applied Epic Browser-based EZLynx Cloud (SaaS)
  • Company size Applied Epic Small and mid-sized, Enterprise EZLynx Small and mid-sized
  • Hosting Applied Epic Used in the browser from any office EZLynx Cloud-based and browser-accessible, no software to install
  • Users Applied Epic Used by 81% of Business Insurance's 100 largest US brokers, according to the vendor EZLynx More than 37,000 agencies, according to the vendor
  • Clients and policies Applied Epic Issue, endorse, renew and cancel policies from one account, with AI policy checking that links differences to their source page EZLynx Personal and commercial lines policies, documents, service requests and client communications on one client record, viewed and updated in real time from any device

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

Applied Epic

Strengths

  • Commercial, personal and benefits lines in one system
  • Carrier download and data exchange with more than 700 markets through Ivans
  • Trust balances kept apart from operating funds, with closed periods locked against new postings
  • Client Service Portal and a branded iOS and Android app for self-service

Limitations

  • Prices are not published
  • The product pages do not state the hosting model

EZLynx

Strengths

  • Comparative rater for home and auto with 330+ carriers in 48 states, inside the management system
  • Client Center portal where policyholders download ID cards and generate certificates
  • EVA assistant imports carrier commission statements and summarises client history
  • Runs in the browser with nothing to install

Limitations

  • No prices published
  • The published carrier count covers personal lines; commercial carrier coverage is not stated

Plans

Pricing

Applied Epic

  • Applied Epic Not stated Prices are not published.
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What users say

Review Scores · opens after launch

Applied Epic

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

EZLynx

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Before sending, the author has to confirm three things: that they have used the product themselves, that they work neither for the vendor nor for a competitor, and that nobody is paying them for the review. We also ask whether the vendor invited them to write it. That answer is required, either answer is accepted, and it stays with the review.

Every review is read by a person before it appears. An email address is required and is confirmed: we send a link to it, and a review does not reach us until the author opens that link, so a review has a sender who was reachable at least once rather than being anonymous. Where what somebody writes needs backing, we ask them for evidence that they used the product, and a review that does not get it is not published. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on their own declaration, on whatever we ask them for, and on the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot buy a review, and cannot have one removed or changed because they dislike it. We remove or edit a review only if it breaks our rules or the law, for example a false statement of fact. Paid placement has no effect on which reviews appear or on any score.

Read the full version on our methodology page

Where this comes from

Where this comes from

Applied Epic https://www1.appliedsystems.com/en-us/platform/applied-epic/ · checked against the official source on 2026-11-06

EZLynx https://www.ezlynx.com/ · checked against the official source on 2026-11-05

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.