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Insurance Agency Software Comparison

Applied Epic vs. JenesisNow

At a glance

At a glance

Applied Epic

Best for

Best for established independent agencies and brokers that write property and casualty and benefits business across several lines.

  • Small and mid-sized
  • Enterprise

JenesisNow

Best for

Best for independent insurance agencies that want carrier downloads, commissions, accounting and a client portal in one cloud system.

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion Applied Epic JenesisNow
Users Used by 81% of Business Insurance's 100 largest US brokers, according to the vendor Not stated
API APIs that let other tools read and write client and policy data Not stated
Hosting Used in the browser from any office Cloud-based; the vendor states data is stored on US servers
Clients and policies Issue, endorse, renew and cancel policies from one account, with AI policy checking that links differences to their source page Client and policy records in one system, with policy documents, certificates, photos, licences and contracts kept as media files per client, and a library of blank and pre-filled ACORD forms
Lines of business and markets Property and casualty and benefits, commercial and personal lines in the same system, with separate pages for benefits plan management and benefits quoting Personal and commercial lines are named for carrier downloads; life, health and benefits are not mentioned
Comparative rating and quoting Personal lines rating for auto, home and umbrella across the agency's markets, and commercial risks sent to market by comparative rating; a bound quote becomes the policy in force Integrations with third-party comparative raters, named as PL Rater and ITC TurboRater, for comparing personal lines quotes across carriers; agencies in North Carolina also get a built-in comparative rater with direct access to named carriers. The vendor states that a product on this page carries additional charges outside the standard monthly fee
Carrier downloads and connectivity Download and data exchange with more than 700 carrier markets through Ivans Downloads of personal and commercial lines policy data, renewals, endorsements and commissions, with IVANS, Ebix and Brovada named as carrier data integrations; the number of carriers is not stated
Sales pipeline and renewals Risk profiles for accounts and prospects built from public sources, with coverage gaps and cross-sell opportunities shown before the renewal date, and marketing campaigns built from the book Renewal reminders that can be filtered by status and effective date, and import of customer and prospect lists from a CSV file
Commissions and agency accounting Agency bill and direct bill in one system, a general ledger mapped across operating and trust accounts, and earned, paid and outstanding commission by producer and by carrier Commission Manager for tracking commissions, setting user and company commission percentages and receiving commission downloads, plus accounting tools with invoicing, receipts and a QuickBooks export
Client portal and certificates Service Portal (formerly Applied CSR24) and a branded iOS and Android app in which clients pull documents, pay online and request certificates; certificates are populated from the account Client portal where insured customers view coverages, policy documents, certificates of insurance and payment history, and print and share documents, plus e-signature for applications, receipts and statements of no loss
Compliance records and audit trail Premium receipts kept separate from operating funds, audit-ready bank reconciliation, GL detail and trust ledger reports, and postings blocked once a month or year is closed Agency-wide and location-specific user permissions, a separate permission for access to policy-level commission values, and a note and agency log entry whenever the company, term or term date of a policy is changed
Reports and exports Role-based Pulse dashboards on current Epic data, charts emailed on a schedule and views exported to PDF, CSV or PNG, alongside Applied Epic Reports Customizable reports for production, renewals, source of business, CSR efficiency and lines of business, with dashboards
Integrations and API APIs to read and write client and policy data, with developer portals for Epic and Ivans; Employee Navigator is named for benefits enrollment Integrations with PL Rating, TurboRater, QuickBooks, IVANS, Ebix, DocuSign, Formstack Sign, RingCentral, Twilio, Zapier and others; a public API is not mentioned on the vendor site
AI features stated Yes No
Deployment Browser-based Cloud (SaaS)
Support Not stated Email helpdesk, Phone
Onboarding Guided onboarding Not stated
Company size Small and mid-sized, Enterprise Not stated
Integrations Ivans, Employee Navigator more entries PL Rating, TurboRater, QuickBooks, IVANS, Ebix, Brovada, DocuSign, Formstack Sign, RingCentral, Twilio, Zapier, Imperial PFS

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Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Deployment Applied Epic Browser-based JenesisNow Cloud (SaaS)
  • Hosting Applied Epic Used in the browser from any office JenesisNow Cloud-based; the vendor states data is stored on US servers
  • AI features Applied Epic Yes JenesisNow No
  • Clients and policies Applied Epic Issue, endorse, renew and cancel policies from one account, with AI policy checking that links differences to their source page JenesisNow Client and policy records in one system, with policy documents, certificates, photos, licences and contracts kept as media files per client, and a library of blank and pre-filled ACORD forms
  • Lines of business and markets Applied Epic Property and casualty and benefits, commercial and personal lines in the same system, with separate pages for benefits plan management and benefits quoting JenesisNow Personal and commercial lines are named for carrier downloads; life, health and benefits are not mentioned

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

Applied Epic

Strengths

  • Commercial, personal and benefits lines in one system
  • Carrier download and data exchange with more than 700 markets through Ivans
  • Trust balances kept apart from operating funds, with closed periods locked against new postings
  • Client Service Portal and a branded iOS and Android app for self-service

Limitations

  • Prices are not published
  • The product pages do not state the hosting model

JenesisNow

Strengths

  • Carrier downloads for personal and commercial lines through IVANS and Ebix
  • Commission Manager with user and company commission percentages
  • Client portal with policy documents, certificates and payment history
  • Built-in comparative rater for agencies in North Carolina

Limitations

  • No prices published; the vendor asks for a demo request
  • Some integrated products are charged outside the standard monthly fee
  • The vendor site mentions no public API

Plans

Pricing

Applied Epic

  • Applied Epic Not stated Prices are not published.
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What users say

Review Scores · opens after launch

Applied Epic

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

JenesisNow

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Before sending, the author has to confirm three things: that they have used the product themselves, that they work neither for the vendor nor for a competitor, and that nobody is paying them for the review. We also ask whether the vendor invited them to write it. That answer is required, either answer is accepted, and it stays with the review.

Every review is read by a person before it appears. An email address is required and is confirmed: we send a link to it, and a review does not reach us until the author opens that link, so a review has a sender who was reachable at least once rather than being anonymous. Where what somebody writes needs backing, we ask them for evidence that they used the product, and a review that does not get it is not published. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on their own declaration, on whatever we ask them for, and on the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot buy a review, and cannot have one removed or changed because they dislike it. We remove or edit a review only if it breaks our rules or the law, for example a false statement of fact. Paid placement has no effect on which reviews appear or on any score.

Read the full version on our methodology page

Where this comes from

Where this comes from

Applied Epic https://www1.appliedsystems.com/en-us/platform/applied-epic/ · checked against the official source on 2026-11-06

JenesisNow https://www.jenesissoftware.com/ · checked against the official source on 2026-11-08

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.