Best for
Best for established independent agencies and brokers that write property and casualty and benefits business across several lines.
- Small and mid-sized
- Enterprise
Insurance Agency Software Comparison
At a glance
Best for
Best for established independent agencies and brokers that write property and casualty and benefits business across several lines.
Best for
Best for independent insurance agencies that want carrier downloads, commissions, accounting and a client portal in one cloud system.
Cataleo does not name a winner. Both statements come from the vendors themselves.
| Criterion | Applied Epic | JenesisNow |
|---|---|---|
| Users | Used by 81% of Business Insurance's 100 largest US brokers, according to the vendor | Not stated |
| API | APIs that let other tools read and write client and policy data | Not stated |
| Hosting | Used in the browser from any office | Cloud-based; the vendor states data is stored on US servers |
| Clients and policies | Issue, endorse, renew and cancel policies from one account, with AI policy checking that links differences to their source page | Client and policy records in one system, with policy documents, certificates, photos, licences and contracts kept as media files per client, and a library of blank and pre-filled ACORD forms |
| Lines of business and markets | Property and casualty and benefits, commercial and personal lines in the same system, with separate pages for benefits plan management and benefits quoting | Personal and commercial lines are named for carrier downloads; life, health and benefits are not mentioned |
| Comparative rating and quoting | Personal lines rating for auto, home and umbrella across the agency's markets, and commercial risks sent to market by comparative rating; a bound quote becomes the policy in force | Integrations with third-party comparative raters, named as PL Rater and ITC TurboRater, for comparing personal lines quotes across carriers; agencies in North Carolina also get a built-in comparative rater with direct access to named carriers. The vendor states that a product on this page carries additional charges outside the standard monthly fee |
| Carrier downloads and connectivity | Download and data exchange with more than 700 carrier markets through Ivans | Downloads of personal and commercial lines policy data, renewals, endorsements and commissions, with IVANS, Ebix and Brovada named as carrier data integrations; the number of carriers is not stated |
| Sales pipeline and renewals | Risk profiles for accounts and prospects built from public sources, with coverage gaps and cross-sell opportunities shown before the renewal date, and marketing campaigns built from the book | Renewal reminders that can be filtered by status and effective date, and import of customer and prospect lists from a CSV file |
| Commissions and agency accounting | Agency bill and direct bill in one system, a general ledger mapped across operating and trust accounts, and earned, paid and outstanding commission by producer and by carrier | Commission Manager for tracking commissions, setting user and company commission percentages and receiving commission downloads, plus accounting tools with invoicing, receipts and a QuickBooks export |
| Client portal and certificates | Service Portal (formerly Applied CSR24) and a branded iOS and Android app in which clients pull documents, pay online and request certificates; certificates are populated from the account | Client portal where insured customers view coverages, policy documents, certificates of insurance and payment history, and print and share documents, plus e-signature for applications, receipts and statements of no loss |
| Compliance records and audit trail | Premium receipts kept separate from operating funds, audit-ready bank reconciliation, GL detail and trust ledger reports, and postings blocked once a month or year is closed | Agency-wide and location-specific user permissions, a separate permission for access to policy-level commission values, and a note and agency log entry whenever the company, term or term date of a policy is changed |
| Reports and exports | Role-based Pulse dashboards on current Epic data, charts emailed on a schedule and views exported to PDF, CSV or PNG, alongside Applied Epic Reports | Customizable reports for production, renewals, source of business, CSR efficiency and lines of business, with dashboards |
| Integrations and API | APIs to read and write client and policy data, with developer portals for Epic and Ivans; Employee Navigator is named for benefits enrollment | Integrations with PL Rating, TurboRater, QuickBooks, IVANS, Ebix, DocuSign, Formstack Sign, RingCentral, Twilio, Zapier and others; a public API is not mentioned on the vendor site |
| AI features | stated Yes | No |
| Deployment | Browser-based | Cloud (SaaS) |
| Support | Not stated | Email helpdesk, Phone |
| Onboarding | Guided onboarding | Not stated |
| Company size | Small and mid-sized, Enterprise | Not stated |
| Integrations | Ivans, Employee Navigator | more entries PL Rating, TurboRater, QuickBooks, IVANS, Ebix, Brovada, DocuSign, Formstack Sign, RingCentral, Twilio, Zapier, Imperial PFS |
Adds a column to the table, from the tools in this category.
Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.
The short version
Every line is one datapoint from the table above, picked automatically. Nothing here is written text.
The trade-offs
Applied Epic
Strengths
Limitations
JenesisNow
Strengths
Limitations
Plans
Applied Epic
JenesisNow
Price on Request
Visit siteWhat users say
Applied Epic
No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.
JenesisNow
No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.
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Where this comes from
Applied Epic https://www1.appliedsystems.com/en-us/platform/applied-epic/ · checked against the official source on 2026-11-06
JenesisNow https://www.jenesissoftware.com/ · checked against the official source on 2026-11-08
This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.