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Shift Scheduling Comparison

RotaCloud vs. When I Work

At a glance

At a glance

RotaCloud

Best for

Best for UK businesses with shift-based staff that want rota planning, holiday and absence in one tool and payroll handed to their existing software.

  • Small and mid-sized

When I Work

Best for

Best for hourly teams that need a published rota and a GPS time clock whose hours go straight into payroll.

  • Small and mid-sized
  • Enterprise

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion RotaCloud When I Work
Starting price From £10 / month Standard plan for 1 to 5 employees, billed monthly, or £120 a year billed yearly. The price rises with the number of employees, counting all users, admins and managers; above 500 employees the vendor quotes a custom price. Time & Attendance and SMS notifications are add-ons. From $2.50 / user / month Essentials $2.50, Pro $5 and Premium $8 per user per month, each with unlimited users. Time tracking and attendance is offered as an add-on toggle on every plan.
Free trial 30-day free trial, no payment information required 14-day free trial, no credit card required
Team size Not stated Priced per user per month, unlimited users on every plan
Users Growing businesses with shift-based staff; the vendor names restaurants, cafes and bars, hotels, care homes, retail, healthcare, dental practices, vets, leisure, security services and professional services Hourly and shift-based teams in restaurants, retail, healthcare, hospitality, manufacturing, construction, call centres, franchises, events and non-profits
API Yes, a REST API with bearer-token authentication and webhooks Yes, API key access and webhooks on the Premium plan
Hosting Cloud, in the browser, with free mobile apps Cloud (SaaS), with iOS and Android apps and a shared-device terminal
Made in United Kingdom Not stated
Shift planning and templates Drag-and-drop rota planner with unlimited rotas and locations, templates applied across any date range, copying of single weeks, months or blocks of shifts, rolling patterns such as 2-on-2-off, customisable roles with hourly or per-shift rates, and shift and day notes; Pro adds bulk actions across many shifts Auto scheduling, multi-week and multi-location scheduling and reusable custom schedule templates from Essentials; Pro adds advanced scheduling, scheduling rules and role permissions
Shift swaps and open shifts Staff arrange shift swaps or request to drop shifts in the app, and open shifts are sent to all eligible staff, who claim them either first come first served or with a manager approval step OpenShifts and shift swapping from Essentials, with managers keeping final approval; Pro allows overlapping OpenShifts
Availability and time off Availability patterns set by staff or by a manager and shown on the rota while planning, holiday management with leave shown on the rota, time off in lieu, and sickness and absence tracking; Pro adds custom rules for leave requests Availability, time-off requests, qualifications and shift preferences in one place; managers approve or decline requests on web or mobile, and auto scheduling fills shifts from availability and qualifications
Time clock and attendance Time & Attendance add-on: clocking in and out of shifts and breaks on the staff's phones or on a tablet terminal with PIN entry and optional photos, with geofencing, GPS logging, Wi-Fi restrictions and rules for early clock-ins, feeding automatic timesheets that compare scheduled and worked hours and flag lateness Clock-in from mobile, web, tablet or a dedicated terminal, with GPS captured on every punch, geofencing that limits clock-in to the work location, photo clock-ins for identity verification, break logging, real-time overtime alerts, manager approval of timesheets and an edit log for the audit trail
Labour cost and forecasting Daily, weekly and monthly labour costs while the rota is built on every plan; Pro adds labour forecasting as a percentage of expected sales and budget caps per rota, department or location, with revenue data entered by hand or synced from Tevalis Forecast tools from Essentials track scheduled against budgeted hours, with labour costs in the scheduling view; Pro adds custom unit forecasting and labour sharing
Breaks, overtime and labour rules Contracted hours tallied against each employee as shifts are added, breaks recorded on the timesheet, and pay rules for early clock-ins, late clock-outs and rounding of hours; overtime appears in the payroll report Overtime and maximum-hours alerts while scheduling and when an OpenShift or trade would add overtime, plus break logging on the time clock
Payroll export and integration A payroll report per pay period with hours, overtime, paid and unpaid leave and total pay, open to manual adjustments before export as a Sage-formatted file or CSV, or sent directly to Staffology or PayCaptain Payroll and point-of-sale integrations from Essentials, among them Rippling, Gusto, Square Payroll, Paychex, QuickBooks Online and OnPay, which take the approved timesheets
Team messaging and notifications Email and push notifications for shift updates on every plan, shift acknowledgements, open-shift notifications, and shift and day notes on the rota; SMS notifications are an add-on that also lets staff text in for their next shift In-app team messaging from Essentials, with notifications to managers about time-off requests and staff nearing their hours
Platforms and mobile app Web app in an up-to-date browser on Mac or Windows, free mobile apps for staff and managers, and a free clocking-in terminal app for iPad and Android tablets Web, plus iOS and Android apps; the time clock runs on mobile, web, tablet or a dedicated terminal
Integrations and API REST API covering shifts, swap requests, availability, leave, terminals, clock-ins and payroll periods, with webhooks; integrations with Sage, Staffology, PayCaptain, Tevalis, Zapier, People HR, Breathe HR, IdencyTime, Optix, Care Consort and calendar feeds for Outlook, Google and Apple Prebuilt payroll and operations connectors for Rippling, Gusto, Square Payroll, Paychex, QuickBooks Online, OnPay, SimplePay, GoCo and ResaleAI, Zapier for anything else, and API key access with webhooks on the Premium plan
Deployment Cloud (SaaS), Browser-based Cloud (SaaS), Browser-based
Support more entries Chat, Phone Chat
Onboarding Not stated Documentation and knowledge base
Company size Small and mid-sized more entries Small and mid-sized, Enterprise
Integrations more entries Sage, Staffology, PayCaptain, Tevalis, Zapier, People HR, Breathe HR, IdencyTime, Optix, Care Consort, Outlook Calendar, Google Calendar, Apple Calendar Rippling, Gusto, Square Payroll, Paychex, QuickBooks Online, OnPay, SimplePay, GoCo, ResaleAI, Zapier

Compare more tools

Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Starting price RotaCloud From £10 / month When I Work From $2.50 / user / month
  • Free trial RotaCloud 30-day free trial, no payment information required When I Work 14-day free trial, no credit card required
  • Company size RotaCloud Small and mid-sized When I Work Small and mid-sized, Enterprise
  • Hosting RotaCloud Cloud, in the browser, with free mobile apps When I Work Cloud (SaaS), with iOS and Android apps and a shared-device terminal
  • Support RotaCloud Chat, Phone When I Work Chat

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

RotaCloud

Strengths

  • 30-day free trial with no payment information required
  • Monthly or yearly billing with no setup fees and no long-term contract
  • Open shifts can go to the first claimant or through a manager approval step
  • Payroll data exported for Sage or sent directly to Staffology and PayCaptain
  • Tablet clocking-in terminal runs on an iPad or Android tablet the business already owns

Limitations

  • Clocking in and timesheets need the paid Time & Attendance add-on
  • Labour forecasting against sales and budget caps are limited to the Pro plan
  • Sales data syncs automatically only from Tevalis; otherwise it is entered by hand
  • Payroll itself is not run in RotaCloud; data goes to separate payroll software

When I Work

Strengths

  • GPS, geofencing and photo clock-ins tie every punch to the scheduled location
  • Auto-scheduling assigns shifts by eligibility, availability and approved time off
  • Forecast tools put a sales and hours budget next to the schedule while it is built
  • Unlimited users on every plan, from $2.50 per user per month

Limitations

  • No client invoicing: the timesheet is built for payroll rather than for billing work
  • API key access, webhooks and single sign-on require the Premium plan
  • Time tracking and attendance is an add-on toggle rather than part of the plan price
  • No free plan, only a 14-day trial

Plans

Pricing

RotaCloud

  • Standard £10 / month Price shown for 1 to 5 employees, billed monthly, or £120 a year billed yearly; it rises with the number of employees. Rota planning, templates, labour costs, holiday and absence management, shift swapping, availability, reports, mobile apps, and live chat and phone support.
  • Pro £15 / month Price shown for 1 to 5 employees, billed monthly, or £180 a year billed yearly; it rises with the number of employees. Adds bulk actions, labour forecasting, budget caps, document storage, leave request rules, secure share links, a logbook and enforced two-factor authentication.
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When I Work

  • Essentials $2.50 Per user per month. Unlimited users, auto scheduling, multi-week and multi-location scheduling, schedule templates, forecast tools, in-app team messaging, OpenShifts and shift swapping, help centre and live chat, and payroll and point-of-sale integrations.
  • Pro $5 Per user per month. Everything in Essentials plus advanced scheduling, scheduling rules, role permissions, labour sharing, custom unit forecasting, 24-hour callout reporting, custom reporting, overlapping OpenShifts and timezone toggling.
  • Premium $8 Per user per month. Everything in Pro plus API key access, webhooks and SAML single sign-on.
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What users say

Review Scores · opens after launch

RotaCloud

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

When I Work

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Before sending, the author has to confirm three things: that they have used the product themselves, that they work neither for the vendor nor for a competitor, and that nobody is paying them for the review. We also ask whether the vendor invited them to write it. That answer is required, either answer is accepted, and it stays with the review.

Every review is read by a person before it appears. An email address is required and is confirmed: we send a link to it, and a review does not reach us until the author opens that link, so a review has a sender who was reachable at least once rather than being anonymous. Where what somebody writes needs backing, we ask them for evidence that they used the product, and a review that does not get it is not published. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on their own declaration, on whatever we ask them for, and on the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot buy a review, and cannot have one removed or changed because they dislike it. We remove or edit a review only if it breaks our rules or the law, for example a false statement of fact. Paid placement has no effect on which reviews appear or on any score.

Read the full version on our methodology page

Where this comes from

Where this comes from

RotaCloud https://rotacloud.com · checked against the official source on 2026-11-05

When I Work https://wheniwork.com · checked against the official source on 2026-09-16

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.