BigTime
An in-product AI Assistant answers how-to and best-practice questions; a Resourcing Agent that matches people to projects by availability, skills, seniority and cost is in beta, and an Analytics Agent is announced for 2026.
Professional services automation that runs time, expenses, billing and invoicing off the same project record.
- Starting price
- From $20 / user / month
- Free trial
- Demo
- API
- Yes, REST-based API
Overview
BigTime is professional services automation for firms that bill their hours, covering time and expense capture, project portfolio management, resource management, quoting, invoicing and reporting on utilisation. Its centre of gravity is the billing chain rather than the task board: hours and expenses feed straight into invoices, and the accounting reconciliation is automated rather than re-keyed. It is sold in two lines, one for growing single-entity firms and one for multi-entity, multi-currency operations with heavier reporting. The published entry price covers the Essentials plan; the higher tiers are quoted.
Our take
This is a good fit for a firm whose main operational question is whether the work was billed correctly, and a poor one for a team that mainly wants a nicer place to keep tasks. The tiering is worth reading closely before committing, because the boundaries fall where a growing firm tends to hit them: multi-currency, custom rate and cost management, project budgeting and the deeper accounting connectors all sit above the entry plan, and only that entry plan has a published price. A firm with an international client base or more than one legal entity should assume it is shopping in the quoted tiers and get numbers early, rather than budgeting from the figure on the pricing page.
Key Facts
| Category | |
|---|---|
| Starting price | From $20 / user / month Essentials plan. The Advanced, Premier and Enterprise tiers are not priced publicly. Add-on modules for Quotes, Resource Management and Data Hub are sold separately. |
| Free trial | Demo |
| API | Yes, REST-based API |
| Hosting | Cloud (SaaS) |
Screenshots
Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.
Features
- Time tracking
- Yes, time and expense tracking, with multi-currency expenses from the Advanced plan
- Project costing
- Yes, project portfolio management with project budgeting and custom cost and rate management on the Premier plan
- Invoicing
- Yes, invoicing and payments with automatic accounting reconciliation; multi-currency invoicing on the Premier plan
- Resource planning
- Yes, staff capacity planning with a utilisation dashboard, sold as a Resource Management module
- Reporting and controlling
- Yes, real-time reports on firm health and utilisation; custom reporting from the Advanced plan, plus DataHub for external BI tools
- Integrations and API
- Yes, a REST-based API plus connectors for QuickBooks, Sage Intacct, Lacerte, Salesforce, HubSpot, Jira, BambooHR and Google Calendar
Integrations
- QuickBooks Online
- QuickBooks Desktop
- Sage Intacct
- Lacerte
- Xero
- NetSuite
- Microsoft Dynamics GP
- Microsoft Dynamics 365 Business Central
- Salesforce
- HubSpot
- Microsoft Dynamics CRM
- Jira
- BambooHR
- Google Calendar
- Outlook Calendar
- Smartsheet
- Microsoft Project
- Zendesk
- Okta
- Microsoft Entra ID
- OneLogin
Deployment and Support
- Deployment
-
- Cloud (SaaS)
- Browser-based
- Company size
-
- Small and mid-sized
- Enterprise
Suitability
| Industry | Freelancers | Small and mid-sized | Enterprise |
|---|---|---|---|
| Agencies | Not stated | Not stated | Not stated |
| Architecture & Engineering | Not stated | Not stated | Not stated |
| Consulting | Not stated | Stated as a fit | Stated as a fit |
| Media & Creative | Not stated | Not stated | Not stated |
| Technology | Not stated | Not stated | Not stated |
The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.
Pros and Cons
Strengths
- Time and expenses feed invoicing and payments directly, with automatic accounting reconciliation
- Deep accounting integrations, from QuickBooks and Sage Intacct up to NetSuite and Business Central on Enterprise
- An entry price is published, which is unusual in professional services automation
- REST API and a DataHub for pushing unified data into an existing BI tool
Limitations
- Only the Essentials plan is priced publicly; Advanced, Premier and Enterprise are quote-only
- Multi-currency, project budgeting and custom rate management sit in the upper tiers
- Resource Management, Quotes and Data Hub are add-on modules rather than part of the base plan
- No free trial is advertised, the vendor leads with a booked demo
Pricing
-
Essentials
$20 / user / month
Time and expense management, project portfolio management, billing and invoicing, automatic reconciliation, QuickBooks integration and the AI Assistant.
-
Advanced
Not stated
Adds multi-currency expenses, custom reporting, project templates, custom invoice templates, Salesforce and Jira integrations and a client portal. Not priced publicly.
-
Premier
Not stated
Adds multi-currency invoicing, custom cost and rate management, project budgeting, multi-level approvals and the Sage Intacct and Lacerte integrations. Not priced publicly.
-
Enterprise
Not stated
BigTime Enterprise PSA, for multi-entity and multi-currency firms needing configurable workflows and heavier reporting. Custom pricing.
Best For
Alternatives and Comparisons
Compare BigTime
FAQ
- What is the difference between BigTime PSA and BigTime Enterprise PSA?
- BigTime PSA is aimed at growing single-entity firms and is set up with minimal configuration. Enterprise PSA is for firms with multi-entity and multi-currency requirements and adds configurable workflows, heavier reporting and connectors such as NetSuite, Business Central and Microsoft Dynamics CRM.
- Which accounting systems does BigTime connect to?
- QuickBooks Online and Desktop, Sage Intacct and Lacerte on the standard product, plus Xero, NetSuite, Microsoft Dynamics GP, Business Central and a generic accounting connector on Enterprise PSA.
- Does BigTime have an API?
- Yes. The vendor documents a REST-based BigTime API for data access, alongside BigTime DataHub for centralising data in a BI tool and a custom API option on Enterprise PSA.
What users say
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