Zoho Social has a free plan for 1 brand with 6 channels and 1 team member, and a 15-day trial of the premium features with no credit card required. Paid business and agency plans add channels, team members and integrations.

Which social networks does Zoho Social support?

Zoho Social supports Facebook, X, Instagram, LinkedIn, YouTube, Pinterest, TikTok, Mastodon, Threads, Bluesky, Google Business Profile, WhatsApp Business and Telegram.

How does Zoho Social work with other Zoho products?

On Premium and higher plans, Zoho Social connects to Zoho CRM for lead generation and contact enrichment and to Zoho Desk for turning social messages into support tickets. It also integrates with Canva.

Zoho Social

AI features

Zia, the Zoho AI assistant, drafts posts and rephrases written content in real time

Social media management from the Zoho suite, with SmartQ scheduling, a monitoring dashboard and Zoho CRM and Desk integrations.

Starting price: Free plan for 1 brand with 6 channels and 1 team member
Free trial: Free plan for 1 brand (6 channels) and 1 team member, plus a 15-day trial of the premium features, no credit card required
API: Integrations with Zoho CRM (lead generation, contact enrichment) and Zoho Desk (turn messages into tickets) on Premium and higher, plus Canva

Visit Zoho Social

Overview

Zoho Social is the social media management tool in the Zoho suite. It schedules and publishes across thirteen networks using a publishing calendar and SmartQ, which suggests the times a brand's audience is most active, while a monitoring dashboard tracks mentions and brand reviews. Reporting offers custom reports and scheduled delivery, and Zia, the AI assistant, drafts and rephrases posts. Its distinguishing strength is the Zoho ecosystem: the higher plans connect to Zoho CRM for lead generation and to Zoho Desk for turning social messages into tickets.

Our take

This is an easy choice for a business already living in Zoho and a much harder one outside it, because the argument for picking it over a standalone scheduler is that a comment can turn into a lead or a support ticket without anyone copying anything across, and that argument disappears when the CRM and the helpdesk belong to someone else. The tier that carries those links is not the one most people start on, so a team buying it for that reason should price the upper plan from the outset. Read the plan limits before the feature list: this product counts brands and team members rather than seats, which is generous for a single-brand team and an abrupt step up for the second brand, where a per-seat tool would have charged nothing extra. As a plain publishing and listening tool it is competent rather than distinctive, and worth comparing on price alone if nothing else in the suite is in use.

Key Facts

Category	Social Media Management
Starting price	Free plan for 1 brand with 6 channels and 1 team member Paid plans are flat per plan rather than per seat, with every team member in the plan's allowance included, billed monthly or yearly; Zoho puts the yearly saving at 33 percent. Amounts are shown in the visitor's regional currency.
Free trial	Free plan for 1 brand (6 channels) and 1 team member, plus a 15-day trial of the premium features, no credit card required
API	Integrations with Zoho CRM (lead generation, contact enrichment) and Zoho Desk (turn messages into tickets) on Premium and higher, plus Canva
Hosting	Cloud (SaaS)

Screenshots

Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.

Features

Networks covered: Facebook, X, Instagram, LinkedIn, YouTube, Pinterest, TikTok, Mastodon, Threads, Bluesky, Google Business Profile, WhatsApp Business and Telegram
Scheduling and calendar: Yes, a publishing calendar and content queues with SmartQ, which suggests the times a brand's audience is most active; the number of channels scales with the plan
Engagement inbox: Yes, a monitoring dashboard with a live stream of engagement, @mentions and direct messaging on Facebook and X
Analytics and reporting: Yes, performance metrics, custom reports with graphs and scheduled report delivery
Approval and collaboration: Yes, roles with granular permissions, approval workflows and team discussions with audio and video calls; team member limits scale with the plan
Social listening: Yes, a listening dashboard tracks brand @mentions and reviews
Integrations and API: Integrations with Zoho CRM (lead generation, contact enrichment) and Zoho Desk (turn messages into tickets) on Premium and higher, plus Canva

Integrations

Zoho CRM
Zoho Desk
Canva

Deployment and Support

Deployment: Cloud (SaaS)
Browser-based
Support: Email helpdesk
Community forum
Onboarding: Documentation and knowledge base
Video tutorials
Live online demos and webinars
Company size: Freelancers
Small and mid-sized

Pros and Cons

Strengths

Part of the Zoho suite: connects to Zoho CRM and Zoho Desk on Premium and higher plans
SmartQ suggests the best times to post based on audience activity
Covers a wide set of networks, including WhatsApp Business and Telegram
A free plan and a 15-day trial of the premium features

Limitations

The lower plans include only one brand and one team member; more cost extra
The deepest value comes from pairing it with other Zoho products

Pricing

Free

Free

1 brand (6 channels), 1 team member and 5 AI credits.
Standard

Not stated

1 brand (12 channels), 1 team member and 40 AI credits.
Professional

Not stated

1 brand (12 channels), 1 team member, 40 AI credits; up to 5 brands as add-ons.
Premium

Not stated

1 brand (14 channels), 3 team members, 80 AI credits; Zoho CRM and Zoho Desk integrations.
Agency

Not stated

10 brands and 5 team members. Agency Plus covers 20 brands.

Alternatives and Comparisons

FAQ

Is Zoho Social free?: Zoho Social has a free plan for 1 brand with 6 channels and 1 team member, and a 15-day trial of the premium features with no credit card required. Paid business and agency plans add channels, team members and integrations.
Which social networks does Zoho Social support?: Zoho Social supports Facebook, X, Instagram, LinkedIn, YouTube, Pinterest, TikTok, Mastodon, Threads, Bluesky, Google Business Profile, WhatsApp Business and Telegram.
How does Zoho Social work with other Zoho products?: On Premium and higher plans, Zoho Social connects to Zoho CRM for lead generation and contact enrichment and to Zoho Desk for turning social messages into support tickets. It also integrates with Canva.

What users say

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Last verified: 2026-09-17

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