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Hootsuite

AI features

Generate posts and images with AI, plus Wisdom, an AI teammate that drafts, recommends and analyses

A social media management dashboard for scheduling, engagement, analytics and listening across many networks.

Starting price
From $99 / user / month
Free trial
14-day free trial, no credit card required
API
Yes, a REST API and an App Directory with more than 100 integrations
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Overview

Hootsuite is a social media management platform that brings scheduling, engagement, analytics and listening into one dashboard. It publishes unlimited posts across networks including Facebook, Instagram, X, LinkedIn, TikTok, YouTube and Pinterest, gathers incoming messages into a single inbox, and reports on brand and competitor performance with the option to forecast social trends up to 90 days ahead. AI features generate posts and images, and Wisdom acts as an AI teammate that drafts, recommends and analyses. The App Directory adds more than 100 integrations, and a REST API is available.

Our take

Hootsuite is the incumbent, and the reason to buy it is breadth plus the certainty that every network and integration is already supported. The reason not to is price: it starts well above the lightweight schedulers, and the entry plan is a single user on ten accounts, so a small team should price the second tier from the start or pick a per-channel tool instead. Listening is the part worth checking against your own needs, because the serious version of it sits on the top plan. For a large organisation that needs governance and approvals, that cost is the point rather than the problem.

Key Facts

Category
Starting price From $99 / user / month Standard plan, billed annually, per user, covering 10 social accounts. Professional, Advanced and Enterprise add unlimited accounts, approvals and listening.
Free trial 14-day free trial, no credit card required
API Yes, a REST API and an App Directory with more than 100 integrations
Hosting Cloud (SaaS)

Screenshots

Placeholders. They are replaced as soon as the vendor sends material, and both open the same short form.

Features

Networks covered
Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Threads, WhatsApp and Pinterest
Scheduling and calendar
Yes, schedule unlimited posts, with bulk scheduling on paid plans
Engagement inbox
Yes, respond to messages from one inbox, with automated replies and workflows on Professional and up, and message assignment and auto-routing on Advanced and up
Analytics and reporting
Yes, monitor brand and competitors, build custom performance reports, and forecast social trends up to 90 days ahead
Approval and collaboration
Yes, review and approve content and measure team performance on Advanced and up
Social listening
Yes, advanced listening across networks and websites on the Enterprise plan
Integrations and API
Yes, a REST API and an App Directory with more than 100 integrations

Integrations

  • Canva
  • Adobe Express
  • Salesforce
  • Slack
  • monday.com
  • Wrike

Deployment and Support

Deployment
  • Cloud (SaaS)
  • Browser-based
Company size
  • Small and mid-sized
  • Enterprise

Suitability

Industry FreelancersSmall and mid-sizedEnterprise
Agencies Not stated Stated as a fit Stated as a fit
Architecture & Engineering Not stated Not stated Not stated
Consulting Not stated Not stated Not stated
Media & Creative Not stated Not stated Not stated
Technology Not stated Not stated Not stated

The table combines the industries the vendor addresses with the company sizes the tool is aimed at. An empty cell means the combination is not stated, not that it is ruled out.

Pros and Cons

Strengths

  • Covers scheduling, a single engagement inbox, analytics and listening in one dashboard
  • Unlimited social accounts on the Professional plan and above
  • AI features to generate posts and images, plus the Wisdom AI teammate
  • App Directory with more than 100 integrations and a REST API

Limitations

  • Entry price is higher than lightweight schedulers, and the Standard plan is limited to 10 accounts for one user
  • Advanced listening is reserved for the Enterprise plan

Pricing

  • Standard

    From $99 / user / month

    Billed annually, per user. Covers 10 social accounts with unlimited scheduling and one inbox.

  • Professional

    $199 / user / month

    Billed annually. Adds unlimited accounts and automated inbox replies and workflows.

  • Advanced

    $399 / user / month

    Billed annually. Adds approval workflows, message assignment and auto-routing, and team performance reporting.

  • Enterprise

    Not stated

    Custom pricing. Adds advanced listening and advanced analytics.

Best For

Alternatives and Comparisons

FAQ

What plans does Hootsuite offer?
Hootsuite is sold in four plans: Standard, Professional, Advanced and Enterprise. Standard covers 10 social accounts for one user; Professional and Advanced add unlimited accounts, approvals and message routing; and Enterprise adds advanced listening and analytics with custom pricing.
Which social networks does Hootsuite support?
Hootsuite supports Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Threads, WhatsApp and Pinterest, and its listening tools monitor conversations across many more networks and websites.
Does Hootsuite include AI?
Yes. Hootsuite can generate posts and images with AI, and Wisdom acts as an AI teammate that drafts, recommends and analyses.

What users say

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