ZoomShift
Employee scheduling, time clock and timesheets for hourly teams, free for up to 20 employees.
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- Starting price
- Free plan; Starter from 2 US dollars / user / month
- Free trial
- 14-day free trial of all features, no credit card required; free Essentials plan for up to 20 users
- Users
- Businesses with hourly employees; the vendor names retail, restaurants, food and beverage, hospitality, services and healthcare
Overview
ZoomShift is web-based scheduling software for businesses with hourly staff, with retail shops, restaurants, hospitality, services and healthcare named by the vendor. Managers build schedules from templates, fill open shifts and track time off, while staff clock in and swap shifts in free iPhone and Android apps. It is priced per active team member each month, with a free plan for up to 20 users and a 14-day trial of the paid plans.
Our take
Pick ZoomShift if you schedule up to 20 hourly staff at one location and want the rota and reminders at no cost; once timesheets or a second site come in, the per-person Starter price stays small for a team of a few dozen. If payroll has to run inside the scheduling tool, it is the wrong tool, and a fuller workforce management suite fits better instead.
Key Facts
| Category | |
|---|---|
| Starting price | Free plan; Starter from 2 US dollars / user / month Per active team member, counting managers and employees. Starter is 2 US dollars billed annually or 2.50 US dollars billed monthly; Premium is 4 US dollars billed annually or 5 US dollars billed monthly. The free Essentials plan covers up to 20 users at one location. |
| Free trial | 14-day free trial of all features, no credit card required; free Essentials plan for up to 20 users |
| Users | Businesses with hourly employees; the vendor names retail, restaurants, food and beverage, hospitality, services and healthcare |
| Hosting | Cloud, in the browser, with free iPhone and Android apps |
| Made in | United States |
Features
- Shift planning and templates
- Drag-and-drop schedule with shift and scheduling templates, copying of weekly schedules, positions and locations, shift notes and private manager notes; the free plan schedules up to two weeks ahead at one location, Starter removes those limits
- Shift swaps and open shifts
- Shift cover requests and swaps from the Starter plan, with every qualified team member notified and an optional manager approval step; open shifts can be offered to the team
- Availability and time off
- Staff set availability preferences and request time off from the Starter plan, with a PTO tracker that tallies accrued and used balances
- Time clock and attendance
- Time clock on phone or computer and a kiosk mode with PIN, feeding timesheets with breaks tracked; Premium adds a geofenced time clock, blocking of early and late clock-ins, and a schedule versus timesheets report
- Labour cost and forecasting
- Real-time labour costs including overtime and gross pay, a comparison of scheduled and actual hours and costs, and labour cost forecasting from schedules planned ahead
- Breaks, overtime and labour rules
- Paid or unpaid breaks calculated into timesheet totals, and on Premium overtime warnings, custom overtime per employee, blocking of overtime, and prevention of overlaps between shifts, availability and time off
- Payroll export and integration
- A customisable payroll report on the Starter plan, with timesheets exported as a CSV for use in other payroll software
- Team messaging and notifications
- Shift reminders and schedule changes by email, text and push notification, shift confirmation, and a team chat with group and direct messages, file sharing and read status
- Platforms and mobile app
- Web app, free iPhone and Android apps for managers and staff, a kiosk time clock, and calendar app sync on the Starter plan
Integrations
Integrations coming soon.
Deployment and Support
- Deployment
-
- Cloud (SaaS)
- Browser-based
- Onboarding
-
- Documentation and knowledge base
- Guided onboarding
- Live online demos and webinars
- Company size
-
- Small and mid-sized
Pros and Cons
Strengths
- Free plan for up to 20 users
- 14-day trial of all features with no credit card
- Subscriptions can be paused for months when the schedule is not needed
- No cancellation fee or minimum contract, by the vendor's FAQ
Limitations
- Timesheets, the time clock, shift swaps and time off need a paid plan
- Geofencing and overtime warnings are limited to the Premium plan
- No named payroll provider integration; hours leave as a CSV export
- The scheduling FAQ says there is no auto-scheduling, while the pricing page lists it on Premium
Pricing
-
Essentials
0 US dollars / user / month
Free up to 20 users. Employee schedule, team communication, automatic reminders, shift notes and confirmation, unlimited positions, scheduling up to 2 weeks ahead, 1 location.
-
Starter
2 US dollars / user / month
Per active team member, billed annually, or 2.50 US dollars billed monthly. Unlimited users and locations, templates, availability and time off, shift swaps, timesheets and time clock, payroll report, calendar sync, PTO and break tracking.
-
Premium
4 US dollars / user / month
Per active team member, billed annually, or 5 US dollars billed monthly. Adds auto-scheduling, overtime warnings, geofenced time clock, schedule versus timesheets, change history, custom role permissions, priority support and personalised onboarding.
What It Costs Your Team
Enter your team size. The figures are worked out from the list prices above.
| Plan | Per user / month | Per year |
|---|
EstimatedList prices in USD, last verified . Excludes tax, discounts, add-ons and setup fees. The vendor's own quote is binding. How we calculate
Switching
What it takes to leave ZoomShift, and what you can bring with you if you move to it.
- Yes
- Partly
- No
- Not stated
Leaving ZoomShift
- Data export
- Partly Timesheets, payroll and shifts export as CSV from the list view, for a chosen date range and filters Source
- API access
- Not stated
- Cancellation
- In Settings > Pause/Cancel Subscription Only owners and team members with billing liaison privileges can pause or cancel; cancelling makes the organization inactive and stops billing immediately, and a pause keeps the account without billing Source
- Data after cancelling
- Kept while the organization is inactive The vendor states that cancelling keeps shift, timesheet, team member and payroll records, while deleting the organization or account deletes the data Source
- Self-hosting
- No Cloud, in the browser, with free iPhone and Android apps
Moving to ZoomShift
- Imports from
-
- CSV file of team members
- Migration help
- Not stated
From the vendor's documentation, terms and help pages, last verified . How we check
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