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ZoomShift

Employee scheduling, time clock and timesheets for hourly teams, free for up to 20 employees.

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Starting price
Free plan; Starter from 2 US dollars / user / month
Free trial
14-day free trial of all features, no credit card required; free Essentials plan for up to 20 users
Users
Businesses with hourly employees; the vendor names retail, restaurants, food and beverage, hospitality, services and healthcare
Visit ZoomShift

Overview

ZoomShift is web-based scheduling software for businesses with hourly staff, with retail shops, restaurants, hospitality, services and healthcare named by the vendor. Managers build schedules from templates, fill open shifts and track time off, while staff clock in and swap shifts in free iPhone and Android apps. It is priced per active team member each month, with a free plan for up to 20 users and a 14-day trial of the paid plans.

Our take

Pick ZoomShift if you schedule up to 20 hourly staff at one location and want the rota and reminders at no cost; once timesheets or a second site come in, the per-person Starter price stays small for a team of a few dozen. If payroll has to run inside the scheduling tool, it is the wrong tool, and a fuller workforce management suite fits better instead.

Key Facts

Category
Starting price Free plan; Starter from 2 US dollars / user / month Per active team member, counting managers and employees. Starter is 2 US dollars billed annually or 2.50 US dollars billed monthly; Premium is 4 US dollars billed annually or 5 US dollars billed monthly. The free Essentials plan covers up to 20 users at one location.
Free trial 14-day free trial of all features, no credit card required; free Essentials plan for up to 20 users
Users Businesses with hourly employees; the vendor names retail, restaurants, food and beverage, hospitality, services and healthcare
Hosting Cloud, in the browser, with free iPhone and Android apps
Made in United States

Features

Shift planning and templates
Drag-and-drop schedule with shift and scheduling templates, copying of weekly schedules, positions and locations, shift notes and private manager notes; the free plan schedules up to two weeks ahead at one location, Starter removes those limits
Shift swaps and open shifts
Shift cover requests and swaps from the Starter plan, with every qualified team member notified and an optional manager approval step; open shifts can be offered to the team
Availability and time off
Staff set availability preferences and request time off from the Starter plan, with a PTO tracker that tallies accrued and used balances
Time clock and attendance
Time clock on phone or computer and a kiosk mode with PIN, feeding timesheets with breaks tracked; Premium adds a geofenced time clock, blocking of early and late clock-ins, and a schedule versus timesheets report
Labour cost and forecasting
Real-time labour costs including overtime and gross pay, a comparison of scheduled and actual hours and costs, and labour cost forecasting from schedules planned ahead
Breaks, overtime and labour rules
Paid or unpaid breaks calculated into timesheet totals, and on Premium overtime warnings, custom overtime per employee, blocking of overtime, and prevention of overlaps between shifts, availability and time off
Payroll export and integration
A customisable payroll report on the Starter plan, with timesheets exported as a CSV for use in other payroll software
Team messaging and notifications
Shift reminders and schedule changes by email, text and push notification, shift confirmation, and a team chat with group and direct messages, file sharing and read status
Platforms and mobile app
Web app, free iPhone and Android apps for managers and staff, a kiosk time clock, and calendar app sync on the Starter plan

Integrations

Integrations coming soon.

Deployment and Support

Deployment
  • Cloud (SaaS)
  • Browser-based
Onboarding
  • Documentation and knowledge base
  • Guided onboarding
  • Live online demos and webinars
Company size
  • Small and mid-sized

Pros and Cons

Strengths

  • Free plan for up to 20 users
  • 14-day trial of all features with no credit card
  • Subscriptions can be paused for months when the schedule is not needed
  • No cancellation fee or minimum contract, by the vendor's FAQ

Limitations

  • Timesheets, the time clock, shift swaps and time off need a paid plan
  • Geofencing and overtime warnings are limited to the Premium plan
  • No named payroll provider integration; hours leave as a CSV export
  • The scheduling FAQ says there is no auto-scheduling, while the pricing page lists it on Premium

Pricing

  • Essentials

    0 US dollars / user / month

    Free up to 20 users. Employee schedule, team communication, automatic reminders, shift notes and confirmation, unlimited positions, scheduling up to 2 weeks ahead, 1 location.

  • Starter

    2 US dollars / user / month

    Per active team member, billed annually, or 2.50 US dollars billed monthly. Unlimited users and locations, templates, availability and time off, shift swaps, timesheets and time clock, payroll report, calendar sync, PTO and break tracking.

  • Premium

    4 US dollars / user / month

    Per active team member, billed annually, or 5 US dollars billed monthly. Adds auto-scheduling, overtime warnings, geofenced time clock, schedule versus timesheets, change history, custom role permissions, priority support and personalised onboarding.

What It Costs Your Team

Enter your team size. The figures are worked out from the list prices above.

Billing
PlanPer user / monthPer year

EstimatedList prices in USD, last verified . Excludes tax, discounts, add-ons and setup fees. The vendor's own quote is binding. How we calculate

Switching

What it takes to leave ZoomShift, and what you can bring with you if you move to it.

  • Yes
  • Partly
  • No
  • Not stated

Leaving ZoomShift

Data export
Partly Timesheets, payroll and shifts export as CSV from the list view, for a chosen date range and filters Source
API access
Not stated
Cancellation
In Settings > Pause/Cancel Subscription Only owners and team members with billing liaison privileges can pause or cancel; cancelling makes the organization inactive and stops billing immediately, and a pause keeps the account without billing Source
Data after cancelling
Kept while the organization is inactive The vendor states that cancelling keeps shift, timesheet, team member and payroll records, while deleting the organization or account deletes the data Source
Self-hosting
No Cloud, in the browser, with free iPhone and Android apps

Moving to ZoomShift

Imports from
  • CSV file of team members
Source
Migration help
Not stated

From the vendor's documentation, terms and help pages, last verified . How we check

Thinking of switching? See tools that cover the same jobs, side by side.

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Alternatives and Comparisons

What users say

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