CataleoSoftware
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Email Marketing Comparison

ActiveCampaign vs. Omnisend

At a glance

At a glance

ActiveCampaign

Best for

Best for teams that want email marketing with deep marketing automation and a built-in CRM, and that will grow into advanced segmentation and predictive sending.

  • Small and mid-sized
  • Enterprise

Omnisend

Best for

Best for ecommerce stores that want email, SMS and web push in one platform, with ready integrations for Shopify, BigCommerce and WooCommerce.

  • Small and mid-sized
  • Enterprise

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion ActiveCampaign Omnisend
Starting price lower value From $15 / month Starter plan, billed annually, for 1,000 email contacts and 1 user. The price rises with the number of contacts. From $16 / month Standard plan for up to 500 contacts, billed monthly; the price scales with the number of contacts. A free plan is also available.
Free trial 14-day free trial, no credit card required Free plan for up to 250 contacts and 500 emails per month
API Yes, an API with webhooks, plus more than 1,000 integrations Yes, API access on all plans
Hosting Cloud (SaaS) Cloud (SaaS)
Campaign types Yes, email campaigns with a drag-and-drop designer and more than 250 templates Yes, email campaigns, SMS and MMS, and web push notifications
Automation and journeys Yes, marketing automation, 5 actions per automation on Starter and unlimited on Plus, Pro and Enterprise Yes, automation workflows across email, SMS and push
Segmentation and personalisation Yes, segmentation from limited on Starter to advanced and premium on the higher plans, with predictive sending Yes, unlimited segmentation and contact profiles on all plans
Templates and editor Yes, a drag-and-drop email designer for plain text and HTML with more than 250 pre-built templates Yes, a drag-and-drop editor with email templates
Deliverability and testing Yes, a spam check across plans and predictive sending Yes, A/B testing on all plans
Ecommerce and CRM data Yes, contact profiles with custom fields, tags and lists, plus premium CRM integrations such as Salesforce on the higher plans Yes, ecommerce integrations for Shopify, BigCommerce, WooCommerce, WordPress and Wix
Integrations and API Yes, an API with webhooks plus more than 1,000 integrations Yes, API access on all plans
AI features Yes Yes
MCP-ready No stated Yes
Deployment Cloud (SaaS), Browser-based Cloud (SaaS), Browser-based
Support Email helpdesk, Chat, Community forum Email helpdesk, Chat, 24/7
Onboarding more entries Documentation and knowledge base, Video tutorials, Guided onboarding, Live online demos and webinars Documentation and knowledge base, Guided onboarding, Personal consulting
Company size Small and mid-sized, Enterprise Small and mid-sized, Enterprise
Integrations more entries Shopify, Salesforce, Zendesk, Wix, Facebook, Google Sheets, Google Ads, ChatGPT, Claude Shopify, Shopify Plus, BigCommerce, WooCommerce, WordPress, Wix, Shoplazza, Ecwid

Compare more tools

Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Starting price ActiveCampaign From $15 / month Omnisend From $16 / month
  • Free trial ActiveCampaign 14-day free trial, no credit card required Omnisend Free plan for up to 250 contacts and 500 emails per month
  • Support ActiveCampaign Email helpdesk, Chat, Community forum Omnisend Email helpdesk, Chat, 24/7
  • MCP-ready ActiveCampaign No Omnisend Yes
  • API ActiveCampaign Yes, an API with webhooks, plus more than 1,000 integrations Omnisend Yes, API access on all plans

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

ActiveCampaign

Strengths

  • Marketing automation with unlimited automation actions on Plus, Pro and Enterprise
  • More than 1,000 integrations plus an API with webhooks
  • Active Intelligence AI features across all plans
  • Built-in CRM with contact profiles, custom fields, tags and lists

Limitations

  • Starter caps automations at 5 actions each and offers only limited segmentation
  • Prices scale with the number of contacts

Omnisend

Strengths

  • Email, SMS and web push in one platform
  • Unlimited segmentation and API access on all plans
  • Ready ecommerce integrations for Shopify, BigCommerce and WooCommerce
  • Free plan for up to 250 contacts

Limitations

  • Pricing scales with the number of contacts
  • SMS is charged separately, from $0.007 per message
  • Free and Standard plans cap monthly email sends

Plans

Pricing

ActiveCampaign

  • Starter $15 Per month, billed annually, for 1,000 email contacts; 1 user. Entry plan with the email designer, templates and up to 5 actions per automation. Scales with contacts.
  • Plus $49 Per month, billed annually, for 1,000 email contacts; 1 user. Adds unlimited automation actions and standard segmentation. Scales with contacts.
  • Pro $79 Per month, billed annually, for 1,000 email contacts; 3 users. Adds advanced segmentation and predictive sending. Scales with contacts.
  • Enterprise $145 Per month, billed annually, for 1,000 email contacts; 5 users. Adds premium segmentation and premium integrations such as Salesforce and Microsoft Dynamics. Scales with contacts.
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Omnisend

  • Free $0 / month Up to 250 contacts, 500 emails per month and 500 web push notifications, with all features.
  • Standard From $16 / month Up to 6,000 emails per month for 500 contacts; adds email support. Scales with the number of contacts.
  • Pro From $59 / month Unlimited emails, advanced reporting and no Omnisend branding; SMS from $0.007 per message. Scales with the number of contacts.
  • Custom Not stated Custom pricing for businesses with 150,000+ contacts, with a dedicated account expert.
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What users say

Review Scores · opens after launch

ActiveCampaign

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

Omnisend

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Before sending, the author has to confirm three things: that they have used the product themselves, that they work neither for the vendor nor for a competitor, and that nobody is paying them for the review. We also ask whether the vendor invited them to write it. That answer is required, either answer is accepted, and it stays with the review.

Every review is read by a person before it appears. An email address is required and is confirmed: we send a link to it, and a review does not reach us until the author opens that link, so a review has a sender who was reachable at least once rather than being anonymous. Where what somebody writes needs backing, we ask them for evidence that they used the product, and a review that does not get it is not published. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on their own declaration, on whatever we ask them for, and on the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot buy a review, and cannot have one removed or changed because they dislike it. We remove or edit a review only if it breaks our rules or the law, for example a false statement of fact. Paid placement has no effect on which reviews appear or on any score.

Read the full version on our methodology page

Where this comes from

Where this comes from

ActiveCampaign https://www.activecampaign.com · checked against the official source on 2026-08-19

Omnisend https://www.omnisend.com · checked against the official source on 2026-08-20

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.