CataleoSoftware
For Vendors

Email Marketing Comparison

CleverTap vs. Moosend

At a glance

At a glance

CleverTap

Best for

Best for mobile-first product and marketing teams working on retention who want a published entry price and a trial before committing.

  • Small and mid-sized
  • Enterprise

Moosend

Best for

Best for small and mid-sized teams that want automation and segmentation without enterprise pricing.

  • Small and mid-sized
  • Enterprise

Cataleo does not name a winner. Both statements come from the vendors themselves.

Full Comparison

Criterion CleverTap Moosend
Starting price From $85 / month The Core plan at up to 5,000 monthly active users. Pricing is set by monthly active users or data points depending on the commercial model, so the amount rises with the band selected; taxes apply and add-ons are extra. Pro and Ultimate are quoted after a demo. Not stated
Free trial 30 days on the Core plan, billing starts once the trial ends 30-day free trial, no credit card, up to 1,000 contacts
API Yes, import and export API access on every plan, with SDKs and developer documentation Yes, transactional email over SMTP and an API
Hosting Cloud (SaaS) on localized AWS instances Cloud (SaaS)
Campaign types Yes, push notifications, in-app messages, app inbox, web push, web pop-up and web inbox, email, SMS, WhatsApp, RCS and webhooks, plus audience sync to Google Ads, Facebook and TikTok Yes, email campaigns and newsletters, plus landing pages and subscription forms
Automation and journeys Yes, Journeys with a journey builder and a Lifecycle Optimizer, with IntelliNODE optimizing paths and IntelliTime and IntelliChannel picking time and channel on the upper plans Yes, marketing automation workflows
Segmentation and personalisation Yes, behavioural, psychographic and live-user segments, recency-frequency-monetary analysis, custom lists and AI predictions, on top of funnels, cohorts, trends, pivots and uninstall tracking Yes, audience segmentation
Templates and editor Yes, a drag-and-drop editor with prebuilt templates, plus a no-code AMP for Email editor for carousels, quizzes and live pricing Yes, a drag-and-drop email builder with templates and an AI Writer
Deliverability and testing Yes, SPF, DKIM and DMARC authentication, IP warm-up, dedicated IP pools, spam diagnostics, inbox previews, Gmail Postmaster setup and message A/B tests Yes, A/B testing and real-time reporting, with deliverability optimization on Enterprise
Ecommerce and CRM data Yes, ingestion from web, app and CRM through SDKs and APIs, CSV and SFTP uploads, warehouse and cloud-storage imports, and integrations with mParticle, RudderStack, Tealium, Segment, Amplitude and Talon.One Yes, abandoned cart email series, personalised product recommendations, visitor tracking via plugin or code, and Audience Discovery, an AI tool that turns behavioural data into smart tags
Integrations and API Yes, import and export API access on all plans, with SDKs and published developer documentation Yes, transactional email via SMTP and an API, with 80+ integrations
AI features Yes Yes
Deployment Cloud (SaaS), Browser-based Cloud (SaaS), Browser-based
Support Not stated Email helpdesk, Chat
Onboarding Documentation and knowledge base Documentation and knowledge base
Company size Small and mid-sized, Enterprise Small and mid-sized, Enterprise
Integrations mParticle, RudderStack, Tealium, Twilio Segment, Amplitude, Adjust, Branch, Airbridge, RevenueCat, Talon.One, Snowflake, Amazon S3, Mixpanel more entries WooCommerce, Magento, OpenCart, Drupal, Zapier, Make, Segment, Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics CRM, Pipedrive, Zendesk, Intercom, Xero, Facebook Lead Ads, Unbounce

Compare more tools

Row where the values differ The small markers point at the lower number, the longer list or the stated feature. They describe the data, they are not a verdict.

The short version

Key Differences

  • Free trial CleverTap 30 days on the Core plan, billing starts once the trial ends Moosend 30-day free trial, no credit card, up to 1,000 contacts
  • Hosting CleverTap Cloud (SaaS) on localized AWS instances Moosend Cloud (SaaS)
  • API CleverTap Yes, import and export API access on every plan, with SDKs and developer documentation Moosend Yes, transactional email over SMTP and an API
  • Campaign types CleverTap Yes, push notifications, in-app messages, app inbox, web push, web pop-up and web inbox, email, SMS, WhatsApp, RCS and webhooks, plus audience sync to Google Ads, Facebook and TikTok Moosend Yes, email campaigns and newsletters, plus landing pages and subscription forms
  • Automation and journeys CleverTap Yes, Journeys with a journey builder and a Lifecycle Optimizer, with IntelliNODE optimizing paths and IntelliTime and IntelliChannel picking time and channel on the upper plans Moosend Yes, marketing automation workflows

Every line is one datapoint from the table above, picked automatically. Nothing here is written text.

The trade-offs

Strengths and Limitations

CleverTap

Strengths

  • Publishes a starting price and offers a 30-day free trial, which most platforms in this class do not
  • Analytics, segmentation and campaigns in one product, on an event store that keeps up to ten years of history on the top plan
  • Deep mobile channel coverage, from push and app inbox to in-app messages and web messaging
  • Deliverability tooling covering authentication, IP warm-up, dedicated pools, spam diagnostics and inbox previews

Limitations

  • Several channels and most data exports are add-ons rather than part of the plan
  • Predictive segments, recommendations and journey automation sit on the upper plans, which are quoted rather than published
  • Data retention is three years on Core and Pro and ten only on Ultimate
  • Built around app and web behaviour, so a list-only email programme leaves much of it unused

Moosend

Strengths

  • Marketing automation and segmentation at a lower price point
  • 30-day free trial with no credit card
  • Includes an AI Writer for drafting copy
  • Transactional email over SMTP and an API

Limitations

  • No permanent free plan, only a 30-day trial
  • Dedicated IPs, transactional email and SSO sit behind the custom Moosend+ and Enterprise plans

Plans

Pricing

CleverTap

  • Core $85 Per month at up to 5,000 monthly active users, rising with the band. Omnichannel engagement, real-time behavioural segmentation, built-in experimentation and analytics, and starter CleverAI tokens. 30-day free trial, taxes apply and add-ons are extra.
  • Pro Not stated Everything in Core plus automated segmentation, deeper insights, send-time and channel optimization and personalization across touchpoints. Quoted after a demo.
  • Ultimate Not stated Everything in Pro plus AI-powered journey automation, predictive segments with explainability, real-time one-to-one recommendations and up to ten years of data retention. Quoted after a demo.
Visit site

Moosend

  • Pro Not stated Subscriber-based pricing by contact count. Includes unlimited campaigns, automation, segmentation, landing pages, forms, templates, A/B testing and email and chat support.
  • Moosend+ Not stated Custom plan adding dedicated IPs, transactional email, SSO/SAML and more team members.
  • Enterprise Not stated Custom quote with a dedicated account manager, priority support and deliverability optimization.
Visit site

What users say

Review Scores · opens after launch

CleverTap

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

Moosend

Ease of use
Not rated yet
User interface
Not rated yet
Onboarding
Not rated yet
Support and service
Not rated yet
Value for money
Not rated yet
Features
Not rated yet

No reviews yet. Nothing has been published here yet, and no score is shown. How a review is checked before it appears is described below.

How we check reviews

Before sending, the author has to confirm three things: that they have used the product themselves, that they work neither for the vendor nor for a competitor, and that nobody is paying them for the review. We also ask whether the vendor invited them to write it. That answer is required, either answer is accepted, and it stays with the review.

Every review is read by a person before it appears. An email address is required and is confirmed: we send a link to it, and a review does not reach us until the author opens that link, so a review has a sender who was reachable at least once rather than being anonymous. Where what somebody writes needs backing, we ask them for evidence that they used the product, and a review that does not get it is not published. We publish positive and negative reviews alike, we pay nothing and offer nothing for a review, and we accept none that was bought or incentivised.

What we cannot do is verify a purchase. There is no shop here and no account, so whether the author really used the tool rests on their own declaration, on whatever we ask them for, and on the plausibility of what they write. We say so rather than implying a check that does not exist.

A vendor cannot buy a review, and cannot have one removed or changed because they dislike it. We remove or edit a review only if it breaks our rules or the law, for example a false statement of fact. Paid placement has no effect on which reviews appear or on any score.

Read the full version on our methodology page

Where this comes from

Where this comes from

CleverTap https://clevertap.com · checked against the official source on 2026-09-18

Moosend https://moosend.com · checked against the official source on 2026-08-21

This table lists factual criteria taken from information the vendors publish themselves. For how we put it together, see the methodology.