CataleoSoftware
For Vendors

For Vendors

Listing Policy

Mindbody

Scheduling, payments, marketing and client booking for gyms, studios, salons and spas, with a consumer booking app.

AI features

AI Concierge turns missed calls into bookings, and the Ultimate plan adds a 24/7 AI front desk.

Starting price
From $79 / location / month
Visit Mindbody

Overview

Mindbody Business is management software for fitness, beauty and wellness businesses, from yoga studios and gyms to salons and spas, with enterprise options for several locations. It runs the schedule, payments, client records and marketing, and lists the business in the Mindbody consumer app. It is a cloud subscription priced per location, starting at $79 a month in North America and Asia, with the price of each plan given by sales.

Our take

Pick it if your studio sells classes and appointments and wants to be found in a booking marketplace as well as on its own site. If door access is the heart of your gym, check the partner hardware first, since it is not built in. It is too much for a coach who only needs a booking calendar, and the per-plan price only comes from a sales call.

Key Facts

Category
Starting price From $79 / location / month Starting price for North America and Asia. The price of each plan is given by sales; Enterprise is a custom multi-location quote.

Features

Memberships and plans
Memberships and autopay contracts, also sold from the Business app
Billing and payments
Mindbody Payments, powered by Stripe, with autopay contracts, automatic updates for expired cards, notices for failed or expiring payments and chargeback tracking
Attendance and access control
Digital check-in for classes and appointments, also from the Business app; door access such as turnstiles and lock hardware through third-party integrations
Class scheduling and booking
One schedule for staffing and bookings, updated in real time; clients book through the Mindbody app, branded website widgets or mobile devices
Lead and renewal management
Lead management with a sales pipeline, follow-up tasks and funnel analytics; the built-in sales pipeline is on Ultimate
Member app
Businesses are listed in the Mindbody consumer app for discovery and booking; a branded app for iOS and Android is an add-on
Integrations and API
An integrations marketplace for payroll, door access, marketing and other tools, and a developer portal

Integrations

  • Stripe

Deployment and Support

Deployment
  • Cloud (SaaS)
Company size
  • Small and mid-sized
  • Enterprise

Pros and Cons

Strengths

  • Listing in the Mindbody consumer app on every plan
  • Unlimited users on the Starter plan
  • No onboarding fee on any plan
  • Automated email and text campaigns on Ultimate

Limitations

  • Only the starting price is published; each plan is priced by sales
  • Door access needs third-party hardware and integrations
  • The branded app and AI Concierge are add-ons on Accelerate
  • Data transfer and custom data conversion can cost extra

Pricing

  • Starter

    Not stated

    Business management, integrated payments, booking widgets, a business website, a Mindbody app listing, basic reporting and unlimited users.

  • Accelerate

    Not stated

    Adds advanced analytics, room and resource management, Pick-a-Spot and promo codes; branded app and AI Concierge as add-ons.

  • Ultimate

    Not stated

    Adds automated email and text campaigns, a sales pipeline for leads, 24/7 AI front desk support and a monthly text bundle.

  • Enterprise

    Custom quote

    Custom multi-location plan.

Switching

What it takes to leave Mindbody, and what you can bring with you if you move to it.

  • Yes
  • Partly
  • No
  • Not stated

Leaving Mindbody

Data export
Not stated
API access
Not stated
Cancellation
Not stated
Data after cancelling
Not stated
Self-hosting
No

Moving to Mindbody

Imports from
Not stated
Migration help
Yes A data transfer service and custom data conversion are offered; fees may apply and premium implementation is priced separately. Source

From the vendor's documentation, terms and help pages, last verified . How we check

Thinking of switching? See tools that cover the same jobs, side by side.

Compare alternatives

Alternatives and Comparisons

Alternatives to Mindbody

Compare Mindbody

What users say

Reviews

No reviews yet.

Every review is read by a person and the author's email is confirmed before it appears. How we check reviews

Write a review

Click a star to rate each area. The arrow keys work as well.

Ease of use
User interface
Onboarding
Support and service
Value for money
Features

Shown as your first name and last initial.

Only used to check the review. Never published.

Did the vendor invite you to write this review?

Either answer is fine, and an invited review is not rejected for it. We need the answer on the record.

The overall score is the average of the six ratings above. Nothing is weighted, and a paid placement does not change a single one of them.

Last verified:

Ready to take a closer look at Mindbody

The link goes straight to the vendor. Some links on this site are affiliate links.

Visit Mindbody