Envoy
Visitor check-in by iPad kiosk or QR code, host alerts and visitor records, as one module of a workplace platform.
- Starting price
- Free; Premium $362 / location / month
- Free trial
- Free Basic plan for one location; a free trial is offered from the product page
- API
- Yes, APIs and webhooks, including synchronous webhooks that approve or deny a visitor's entry
Overview
Envoy Visitors is the visitor management module of Envoy, a workplace platform from San Francisco that also sells emergency notifications, desk and room booking, digital signage and delivery management. Visitors check in at an iPad kiosk, by QR code or at a virtual front desk, and hosts are told when they arrive. A free Basic plan covers one location; Premium is priced per location and billed annually, and Enterprise is quoted.
Our take
Pick it if visitor check-in is the first piece of a workplace platform you expect to grow into, with booking, deliveries or emergency alerts on the same account. A single office testing the idea can start without paying. If screening visitors against watchlists is the reason you are buying, go straight to an Enterprise quote rather than comparing Premium figures.
Key Facts
| Category | |
|---|---|
| Starting price | Free; Premium $362 / location / month Premium is billed annually. The free Basic plan covers 1 location, 100 entries a month and up to 50 employees in the directory. Enterprise is priced on request. |
| Free trial | Free Basic plan for one location; a free trial is offered from the product page |
| API | Yes, APIs and webhooks, including synchronous webhooks that approve or deny a visitor's entry |
| Made in | San Francisco, United States |
Features
- Check-in methods (kiosk, QR, mobile)
- iPad kiosk, QR code, facial recognition and a virtual front desk; registered visitors sign in by QR code
- Host notifications
- Hosts are notified when their visitors arrive, through the Envoy mobile app or native channels; included in every plan
- Visitor agreements and NDA signing
- Visitors sign legal documents such as NDAs digitally, also before they arrive; on Premium and Enterprise
- Watchlist and security screening
- ID scanning and checks against internal blocklists and third-party watchlists; blocklist scanning and ID scanning (500 scans a year included) are on Enterprise
- Badge printing
- Name badges with photo, timestamp, host name and company logo; on Premium and Enterprise
- Visit history and reporting
- A log of past, current and expected visitors on every plan; visitor analytics and auto-scheduled email reports on Premium, customizable analytics on Enterprise
- Integrations and API
- APIs and webhooks to sync visitor and sign-in data and provision Wi-Fi or building access on sign-in, plus more than 100 integrations
Integrations
- Okta
- Brivo
- LenelS2
Deployment and Support
- Company size
-
- Small and mid-sized
- Enterprise
Pros and Cons
Strengths
- Free Basic plan for one location, with host notifications
- Check-in by iPad kiosk, QR code, facial recognition or virtual front desk
- Badges print with photo, timestamp, host name and company logo
- Synchronous webhooks can approve or deny a visitor's entry in real time
Limitations
- Basic is limited to 100 entries a month and 50 employees in the directory
- Blocklist and ID scanning are Enterprise features, priced on request
- Premium is billed annually, per location
Pricing
-
Basic
Free
1 location, 100 entries a month, up to 50 employees in the directory, host notifications.
-
Premium
$362
Per location per month, billed annually. Adds branding, virtual front desk, badge printing, visitor photos, analytics, SSO and legal documents.
-
Enterprise
Custom pricing
Adds blocklist scanning, ID scanning, access control and guest Wi-Fi integrations.
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