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OneSignal

Customer engagement platform where email sits alongside mobile and web push, in-app messaging, SMS and RCS, on a free plan and usage-based pricing.

AI features

OneSignal AI, an in-dashboard assistant that answers questions about campaign performance, segment growth and delivery health and creates segments, templates and workflows from a prompt, plus AI-generated message copy and subject lines and intelligent delivery timing on the paid plans.

MCP-ready
Starting price
Free plan, then from $19 / month
Free trial
Free plan across all channels, with 10,000 email sends a month and unlimited mobile push and in-app messaging for up to 1,000 monthly active users
API
Yes, unlimited API send access on every plan, SDKs for Android, iOS, Flutter, React Native, Expo and Unity, and a hosted MCP server in open beta
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Overview

OneSignal is a customer engagement platform that sends email, mobile and web push notifications, in-app messages, SMS and RCS, and iOS Live Activities from one dashboard. Messages are built in a no-code or HTML builder with Liquid syntax for dynamic content, then orchestrated through Journeys, a drag-and-drop workflow builder. Audiences are described with data tags, segments and custom events, and delivery runs through SDKs for the major mobile frameworks next to an API send endpoint. Pricing is a platform fee plus metered usage rather than a per-seat licence.

Our take

OneSignal fits product and growth teams whose messaging begins in an app rather than an inbox, and its free plan is unusually generous for a platform of this reach, so a small team can run real lifecycle campaigns before paying anything. The pricing model is what to check before committing: cost follows monthly active users and send volume instead of a flat seat fee, so a consumer app with a large but lightly engaged audience can end up paying more here than on a contact-based plan, while a team with a small, valuable audience pays very little. Read the plan ladder carefully too, because the ceilings arrive lower than the channel list suggests. A team whose programme is mostly email should pick a dedicated email platform instead.

Key Facts

Category
Starting price Free plan, then from $19 / month The Growth platform fee, billed monthly. Messaging is metered on top: $0.012 per monthly active user for mobile push, $0.004 per web push subscriber and $1.50 per 1,000 email sends after the first 20,000 a month. Professional and Enterprise are annual contracts with quoted pricing and volume discounts.
Free trial Free plan across all channels, with 10,000 email sends a month and unlimited mobile push and in-app messaging for up to 1,000 monthly active users
API Yes, unlimited API send access on every plan, SDKs for Android, iOS, Flutter, React Native, Expo and Unity, and a hosted MCP server in open beta
Users The vendor states 200,000 apps, 1.5 billion monthly active users and 1.3 trillion messages sent a year
Hosting Cloud (SaaS)
Made in United States

Features

Campaign types
Email, mobile push, web push, in-app messaging, SMS and RCS, plus iOS Live Activities, all from the same dashboard
Automation and journeys
Journeys, a visual drag-and-drop workflow builder with branching, cross-channel flows, webhook steps and unlimited message steps. Active journeys are capped by plan at 3 on Free, 5 on Growth and 20 on Professional, and are unlimited on Enterprise
Segmentation and personalisation
Audience segments, data tags and custom events, with timezone delivery, dynamic content and personalised notifications on every plan and intelligent delivery, time-delayed sends and retargeting from Growth up. Segments and tags are capped by plan, from 6 of each on Free to unlimited on Enterprise
Templates and editor
No-code and HTML message builders, free prebuilt templates, a drag-and-drop email editor with full HTML control, and Liquid syntax for dynamic content
Deliverability and testing
Email auto warm-up on every plan, plus A/B testing that is standard on Free and Growth and multivariate on the annual plans. Sending uses shared IPs on Free and Growth, with a dedicated IP available on Professional and Enterprise depending on volume
Ecommerce and CRM data
More than 30 core integrations across analytics, CRM, customer data platforms and data warehouses, including Segment, HubSpot, Amplitude, Mixpanel, Adobe Experience Cloud, Snowflake, Google BigQuery, Databricks and RevenueCat, with premium integrations available for purchase on the annual plans
Integrations and API
Yes, unlimited API send access on every plan, SDKs for Android, iOS, Flutter, React Native, Expo and Unity, and a hosted MCP server in open beta that exposes messaging, users, segments, templates, exports and analytics to an outside AI assistant

Integrations

  • Segment
  • HubSpot
  • Amplitude
  • Mixpanel
  • Adobe Experience Cloud
  • Snowflake
  • Google BigQuery
  • Databricks
  • RevenueCat
  • ActiveCampaign
  • Adjust
  • Adapty

Deployment and Support

Deployment
  • Cloud (SaaS)
  • Browser-based
Onboarding
  • Documentation and knowledge base
  • Guided onboarding
Company size
  • Freelancers
  • Small and mid-sized
  • Enterprise

Pros and Cons

Strengths

  • The free plan carries every channel, including unlimited mobile push for up to 1,000 monthly active users
  • Unlimited contacts and unlimited API send access on every plan, the free one included
  • Push, in-app, email, SMS and RCS run on one platform, so a lifecycle programme does not span two vendors
  • Official SDKs for Android, iOS, Flutter, React Native, Expo and Unity
  • A hosted MCP server lets an outside AI assistant query analytics and operate campaigns

Limitations

  • Active journeys, audience segments and data tags are all capped below the Enterprise plan
  • Frequency capping, conversion metrics and CSV exports start on the annual Professional plan
  • Cost follows monthly active users and send volume, so a large but lightly engaged audience gets expensive
  • Dedicated sending IPs are limited to the annual plans and depend on volume
  • Professional and Enterprise pricing is quoted rather than published

Pricing

  • Free

    $0

    Per month. All channels, basic automation, analytics and personalisation, OneSignal AI and the MCP server, 10,000 email sends a month, unlimited mobile push and in-app messaging for up to 1,000 monthly active users, 3 active journeys and 6 audience segments.

  • Growth

    $19

    Per month, starting price. Adds more automation, more integrations, prioritised support and better analytics and personalisation. Messaging is metered on top: $0.012 per monthly active user for mobile push, $0.004 per web push subscriber and $1.50 per 1,000 email sends after the first 20,000.

  • Professional

    Not stated

    Annual contract, quoted, with volume discounts. Adds advanced marketing and analytics, all integrations, advanced experiments, advanced permission management, 20 active journeys and reporting history up to a year.

  • Enterprise

    Not stated

    Annual contract, quoted. Adds unlimited personalisation, reporting history up to two years, a security and compliance package, a custom SLA and a dedicated success manager.

Alternatives and Comparisons

FAQ

What does OneSignal cost?
The Free plan costs nothing and covers every channel, with 10,000 email sends a month and unlimited mobile push for up to 1,000 monthly active users. Growth starts at $19 a month as a platform fee, with messaging metered on top at $0.012 per monthly active user for mobile push, $0.004 per web push subscriber and $1.50 per 1,000 email sends beyond the first 20,000. Professional and Enterprise are annual contracts priced on quote with volume discounts.
Which channels does OneSignal cover?
Email, mobile push, web push, in-app messaging, SMS and RCS, plus iOS Live Activities. All of them are available on the free plan, and SMS and RCS are purchasable with volume-based discounting.
Can an AI assistant operate OneSignal?
Yes. OneSignal AI works inside the dashboard, answering questions about campaign performance and creating segments, templates and workflows from plain language. Separately, a hosted MCP server in open beta connects an outside assistant such as Claude, ChatGPT, Cursor or GitHub Copilot to the messaging, user, segment, template, export and analytics endpoints.

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