Shiftbase

Overview

Shiftbase is cloud-based workforce software from the Netherlands for shift-based businesses in Europe, such as restaurants and bars, hotels, retail, care and recreation. Managers build schedules, track worked hours and absence and prepare the payroll export, while staff use the mobile app or a shared kiosk. It is billed monthly or yearly in euros or pounds, with a free plan for up to 15 employees and paid plans that include a set number of employees and charge for each additional one.

Key Facts

Features

Shift planning and templates

Drag-and-drop scheduling on every plan, with one department and five teams on Free, five departments and unlimited teams on Basic, and unlimited departments on Premium. Premium adds auto-scheduling that fills the required shifts for several departments and locations up to a month ahead as a draft to review, required-shift targets per team and day, and skill-based scheduling.

Shift swaps and open shifts

On Basic, shift swaps and open shifts that staff can claim; Premium adds a flexpool of people who can be pulled into any location when gaps appear

Availability and time off

On Basic, staff availability and absence management with requests, approvals and balances

Time clock and attendance

Manual time tracking with manager approval on Free; Basic adds clocking in and out on mobile, desktop or one shared kiosk device with a personal PIN, and Premium adds clock locations with geofencing and unlimited kiosks

Labour cost and forecasting

On Basic, performance insights on turnover, productivity, average wage and labour cost per department and team. Premium adds a labour cost target checked while the schedule is built, budget management with a labour cost or hours target per team and day, a KPI dashboard with trends and period comparison, and an AI forecast of next week's busyness from the business's own turnover data, which can come back from the POS.

Breaks, overtime and labour rules

On Basic, surcharges for a whole day such as Sundays or public holidays and tracking of German minijob hour thresholds; Premium adds surcharges for part of a day such as night or evening rates. Compliance+, which checks every shift against the working-hours rules of the employee's contract type, is announced as coming soon as an add-on at €0.50 per employee a month, with custom rulesets on Enterprise.

Payroll export and integration

On Basic, a payroll export of contract versus worked hours, surcharges and leave payouts as Excel or CSV; payroll integrations such as Nmbrs, Loket, AFAS, Exact Online and DATEV through the App Center+ add-on

Team messaging and notifications

News messages for announcements to the whole team on every plan; a Chat add-on with one-to-one chats and group chats per location, per department or custom is listed with its price still to be determined

Platforms and mobile app

Web app, mobile apps for iOS and Android, and a kiosk mode on a tablet, laptop or phone for clocking in

Integrations and API

Basic includes three integrations (Datafox, Mplus and Connexie); the App Center+ add-on at €20 a month opens every App Center integration across payroll, HR such as Personio and POS such as Lightspeed, plus API tokens. Enterprise includes App Center+, API access and custom integrations against the Shiftbase API.

Integrations

• Nmbrs
• Loket
• AFAS Software
• Exact Online
• DATEV
• Personio
• Lightspeed
• Datafox
• Mplus
• Connexie

Deployment and Support

Deployment

• Cloud (SaaS)
• Browser-based

Support

• Chat
• Email helpdesk

Onboarding

• Documentation and knowledge base
• Video tutorials
• Guided onboarding

Company size

• Small and mid-sized

Pros and Cons

Pricing

• Free

  €0 / month

  Up to 15 employees, one department and five teams. Drag-and-drop scheduling, manual time tracking, employee profiles, news messages and the mobile app.

• Basic

  €30 / month

  Billed monthly, includes 6 employees, €4 a month for each additional one (€3.60 billed yearly). Adds availability, shift swaps and open shifts, clocking in, absence management, basic performance insights, payroll export, day surcharges, minijob contracts, three integrations and one kiosk.

• Premium

  €75 / month

  Billed monthly, includes 12 employees, €5.25 a month for each additional one (€4.73 billed yearly). Adds auto-scheduling, labour cost insights, KPI dashboard, part-day surcharges, budget management, AI forecast, skill-based scheduling, required shifts, flexpool, geofencing, custom fields and unlimited kiosks.

• Enterprise

  Not stated

  On request, includes 48 employees. Adds App Center+, API access, custom integrations, a dedicated success manager and personalised onboarding; Compliance+ and custom compliance rulesets are announced as coming soon.

Alternatives and Comparisons

What users say

Reviews

No reviews yet.

Every review is read by a person and the author's email is confirmed before it appears. How we check reviews →